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Alderman Automotive
Fishers, IN
135 Reviews
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided.
Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity.
Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005.
Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 135 reviews
April 17, 2025
Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. More
by rappoport.beth
Verified Customer
April 14, 2025
Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them More
by ellenkayray
April 11, 2025
Awesome thanks for my new truck and the service was awesome too would highly recommend you awesome too would highly recommend you More
by schlindaflynn6
April 08, 2025
The vehicle that I bought happened to have defective suspension which will cost me $3400 to fix. All the efforts to speak to the Manager have gone in vain. I wouldn't recommend anyone to buy a veh suspension which will cost me $3400 to fix. All the efforts to speak to the Manager have gone in vain. I wouldn't recommend anyone to buy a vehicle from this company. More
by sammysurtan
Employees Worked With
Gregory Mcguire
April 02, 2025
Austin was very patient and able to meet us at a reasonable price for a used vehicle. The car we purchased was in very good shape and has been a solid addition for us. Easy to work with and effici reasonable price for a used vehicle. The car we purchased was in very good shape and has been a solid addition for us. Easy to work with and efficient staff and process. More
by davidjamesclark6619
March 30, 2025
March 27, 2025
This place absolutely screws people over. I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they are I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they aren’t discussed. Terrible customer service from beginning to end. The car died during a test drive and we couldn’t get ahold of anyone to come assist. Absolutely terrible terrible place to purchase a car. Would never ever recommend. More
by knyapp11
March 26, 2025
I arrived on time as scheduled. Work was completed in a timely manner and as usual for an oil change, they recommended other services. I added an alignment. Everyone was courteou Work was completed in a timely manner and as usual for an oil change, they recommended other services. I added an alignment. Everyone was courteous and professional. The waiting area is very nice. More
by timpaxson
Employees Worked With
March 22, 2025
The oil change is too expensive even with coupon. $69 is about $15 more expensive than nearby dealerships. $69 is about $15 more expensive than nearby dealerships. More
by JMILLERJOEM
