Albrecht Subaru of Wakefield - Service Center

Jeremy in Parts and Accessories - He is the best! I discovered that I was missing the key for my locking lug nuts right before a trip to Montreal. It wasn't in my glove box or the wheel well of my Cr I discovered that I was missing the key for my locking lug nuts right before a trip to Montreal. It wasn't in my glove box or the wheel well of my Crosstrek. I worried during the entire trip - what would happen if I got a flat? Within the week of my return I was at the parts department talking with Jeremy about my missing "key". He asked me some questions, went away, came back and said "I checked with the mechanic that installs them for your salesman and he doesn't put them anywhere different. Can I go out to your car with you and just check for them?" So off we went. Jeremy checked the glove compartment, raised up the lid on the wheel well for the spare tire. No key. We came back and off he went to talk to someone else. When he came back we discussed what I could do short of having the key remade. Jeremy said that I could buy another set of lug nuts at cost and that the service manager wouldn't charge to take the old ones off and put these new ones on. They just couldn't do it today - it was 3:30." No problem. I can schedule a convenient time. Jeremy was polite, concerned, and accommodating! He went out of his way and took the time, even when he had another task to do. I will definitely return to this parts department for all my future needs. More

excellent all around My current and previous Subaru were purchased and serviced at this dealership. My experience has always been positive. The service department schedule My current and previous Subaru were purchased and serviced at this dealership. My experience has always been positive. The service department schedule is quite accessible to those of us with busy work schedules. More

Excellent This was my first visit to this dealership and I was happy with the results of their work. I was greeted by Christine and welcomed as a first time This was my first visit to this dealership and I was happy with the results of their work. I was greeted by Christine and welcomed as a first time customer. My request was for an oil change and tire rotation. After waiting in a neat, clean and friendly waiting room, I found my car ready with a long checklist of items that had been completed. It was reassuring to see that my car was in good condition and ready for the road. I will definitely return in the future for any maintenance necessary. More

Excellent service The service is always excellent, and the people are friendly, understanding, and efficient. They have kept my 2004 Forester in excellent condition fo The service is always excellent, and the people are friendly, understanding, and efficient. They have kept my 2004 Forester in excellent condition for 12 years. I see no reason to buy a new car. They are saving me a lot of money. More

20 satisfied years One day to get a good deal on a car . Then 5+ years of great service by Christine and her efficient and friendly service crew. Seamless sales and serv One day to get a good deal on a car . Then 5+ years of great service by Christine and her efficient and friendly service crew. Seamless sales and service. Many well meaning friends tell me to avoid dealer service because of cost but I've had years of trouble free service at Subaru of Wakefield while I've heard horror stories galore from the same good friends. More

12K service for 2016 outback was met at the car by Maggie who took my mileage and efficiently took my info and wrote up my concerns. one hour later, my car was ready, service done was met at the car by Maggie who took my mileage and efficiently took my info and wrote up my concerns. one hour later, my car was ready, service done, recall attended to, and minor window problem addressed. stressless. More

Check-up Purchased my Outback and have all my service done at the Wakefield dealership. It has been nothing but perfect every time. The entire staff goes out o Purchased my Outback and have all my service done at the Wakefield dealership. It has been nothing but perfect every time. The entire staff goes out of their was to make every trip there seamless! More

Very Nice Car, Very Nice Dealership I had the opportunity to purchase my Subaru Outback from Peter Mallias and had a pleasant experience through the whole process. He was very thorough I had the opportunity to purchase my Subaru Outback from Peter Mallias and had a pleasant experience through the whole process. He was very thorough and made the process very easy. I continue to bring in my car for service to your dealership based on past great performance . More

Superb service Once again I would like to highly recommend Subaru of Wakefield. I recently had a problem with my tire and called Christine Gallella in their servic Once again I would like to highly recommend Subaru of Wakefield. I recently had a problem with my tire and called Christine Gallella in their service department. Without a prescheduled appointment she was able to take me right in and the problem was resolved within 15 minutes. I have never received anything less than outstanding customer service from this dealership. In particular I have always found Christine to be incredibly professional and accommodating. More

Subaru service and experience I have bought and serviced 3 Subaru's at Wakefield Subaru. With sales it has always been Perry Mallias. I recommend him because he is always there for I have bought and serviced 3 Subaru's at Wakefield Subaru. With sales it has always been Perry Mallias. I recommend him because he is always there for me whether it be for sales or assistance with questions I may have. Service, as a older single woman I always get a sense of security from having had my car and my daughters Subaru serviced at Subaru of Wakefield. When I left yesterday in a snow storm, they said drive careful. I said "I will I have a Subaru." More