Albrecht Subaru of Wakefield

Subaru of Wakefield Went to subaru of wakefield for a new car. Our sales person John Cheshire was great. He was very courteous, knowledgable. Would very highly recommend Went to subaru of wakefield for a new car. Our sales person John Cheshire was great. He was very courteous, knowledgable. Would very highly recommend this place More

My first experience buying a New Car from a Dealership I had plenty of negative or subpar experiences at other local dealerships. I was feeling overwhelmed and frustrated with the process before a fellow I had plenty of negative or subpar experiences at other local dealerships. I was feeling overwhelmed and frustrated with the process before a fellow Subaru driver recommended Subaru of Wakefield. They mentioned this is a reputable family run business and would not treat me like I had been treated at some other dealerships. A bit doubtful, I first read reviews online from YELP and was pleasantly surprised by the numerous accolades and 5 star reviews. I decided to call and ask if there were any cars I was interested on the lot. The young lady who answered, Kristin, was polite, informative, and answered all my questions without trying to sway me to come in. She also provided me with some great tips on how to research my car more fully and have the right information before I step foot into the dealership. The quotes she provided over the phone were far and alone the best I had received either by phone or email from other competitors. After considering it, I decided to come in on an evening. As soon as I stepped foot inside I felt comfortable - nobody was hounding me as I took a look at the various show cars and when somebody did approach me, they asked if I was looking for anybody in particular. I mentioned Kristin and her manager's name, Alcir, and the gentleman, John Cheshire as I would later learn, brought me to the area and introduced me. I then listed off the car I wanted to look at and do a test drive. John spent a decent amount of time providing me all the information I needed and answering my numerous questions about the car. He then facilitated a test drive on the highway and at night time, so that I could get the full experience of driving a Subaru during a routine car trip. He showed me the technology and allowed me as much time as I needed in the car. Never at any point did I feel pressured or rushed to speak about numbers. In fact, the one offer John did provide for the specific car I wanted, was well below what I had seen in terms of pricing. I felt relieved and pleased to be working with a patient, knowledgeable, genuine person. In fact, I felt everybody in the dealership was kind and approachable. I even had a chance to meet the internet sales manager, Theresa, who introduced herself and offered assistance if I ever needed it. After a day or two to think about the car, my husband and I returned to take another look at the car and understand the technology. We were not planning on staying long nor did we plan on sitting down to discuss the final decision but we did. It was near closing time but Alcir, the Sales Manager, stayed back and answered all questions I had, and went through the numbers with me as well as any accessories or add-ons. I never felt pressured or pressed for time by Alcir. I even shared some of my other dealership experiences with Alcir and he never bad-mouthed or spoke negatively of his competitors, showing me he is a truly genuine sales person that does not need shady tactics to get the job done. I appreciated his time and energy spent with myself and my husband, when he easily could have been with his family. Throughout our interaction he was courteous, professional, and provided excellent customer service from the first second I met him, to when he walked us out. I am thrilled to have done my business with Kristin, Theresa, John, and Alcir. I look forward to returning when my automobile is available. I am also happy to join the Subaru family and will continue to tell all my contacts to visit Subaru of Wakefield. They will not regret it! More

Great Customer Service I walked into the dealership with 3 kids and no time and Al made the experience quick and painless! Highly recommend Subaru of Wakefield and Al Mazin. I walked into the dealership with 3 kids and no time and Al made the experience quick and painless! Highly recommend Subaru of Wakefield and Al Mazin...and the new Ascent. More

This was a great experience from start to finish. I was treated more as a friend than customer. I love my car but never felt any pressure. Christian seemed genuinely more concerned with me feeling r I was treated more as a friend than customer. I love my car but never felt any pressure. Christian seemed genuinely more concerned with me feeling right about my choice than making the sale. More

Al went above and beyond Al was able to get me the Subaru Crosstrek in sapphire blue that I wanted. There was an issue with the radio that required the car be driven like a 1 Al was able to get me the Subaru Crosstrek in sapphire blue that I wanted. There was an issue with the radio that required the car be driven like a 100 miles in order to reset the computer to install the new radio. Al took care of all that and he also got the plates and reminded me of what I had to do for the insurance, to be able to get my car on time More

Subaru Impreza The whole experience was excellent. Christian was a fantastic salesperson, and was very accomadating with all of my needs. I left with my new car in r The whole experience was excellent. Christian was a fantastic salesperson, and was very accomadating with all of my needs. I left with my new car in record time. More

Al Was Great Al was very helpful in me deciding what I should buy as my FIRST car! He was through, straightforward and honest. When something came up on the car th Al was very helpful in me deciding what I should buy as my FIRST car! He was through, straightforward and honest. When something came up on the car that wasn't quite up to his standards, he immediately took care of it. I would recommend Al to anyone buying a car and would buy from him again! Thanks Al! - Andrew More

Third Time Subaru Owner I purchased all three cars from Al Mazin. Each time was a great experience. This time another customer purchased the car I was looking at. I was down I purchased all three cars from Al Mazin. Each time was a great experience. This time another customer purchased the car I was looking at. I was down one car and needed to replace it replace it ASAP. Al went to bat and had the car I wanted on the lot in four short days What more can I say I'll always be back .Thanks Al Ed (saugus) More

Quick and Easy First time buying a car myself. I knew what I wanted at Subaru and Al Mazin helped me figure out all the specifics. It was quick process. Al found me First time buying a car myself. I knew what I wanted at Subaru and Al Mazin helped me figure out all the specifics. It was quick process. Al found me a car that satisfied all my needs and wants and also worked with his Sales Manager to get me a deal on it. There was not a lot of back and forth. All details were straightforward. More

Al Mazin is amazing Amazing experience , Al Mazin anticipated all our needs and was superb to deal with!! Great deal , great car! Everyone at the dealership was professio Amazing experience , Al Mazin anticipated all our needs and was superb to deal with!! Great deal , great car! Everyone at the dealership was professional and helpful! More