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Albrecht Subaru of Wakefield

Wakefield, MA

Overview
Employees
Reviews
Vehicles
4.8
1,499 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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618 North Ave

Wakefield, MA

01880

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Showing 1,499 reviews

August 15, 2024

Good service desk communication. Cost and pricing along with coupons were clearly stated. Wait time was accurate. More

by sjcwalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 16, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your positive experience with Subaru of Wakefield! We're glad to hear our service desk provided clear communication and accurate wait times. We appreciate your feedback!

August 12, 2024

Fast registration, fast service, professional people. One of my best car service experiences! Thanks a lot! More

by jpawlows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Aug 13, 2024 -

Albrecht Subaru of Wakefield responded

jpawlows, we're delighted to hear you had such a positive experience with our team at Subaru of Wakefield. Thanks for the fantastic review!

August 12, 2024

Did not complete a repair. Told me to come in the following morning at 8. When I came in I was told they couldn’t take a look for a few hours. Terrible service. More

by daniel.t.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tylor
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Sep 23, 2024 -

Albrecht Subaru of Wakefield responded

Daniel, I apologize for the inconvenience and frustration you experienced. This is not the level of service we aim to provide. Please reach out so we can address this issue directly and make things right. Thank you, Michael Rossi - Service Manager - 781.246.3331 ext 126

August 11, 2024

I’m very happy with the service we received for our Forester. The loaner car was a nice bonus. Thanks everyone at Subaru Of Wakefield! More

by edward_j_hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was very helpful and pleasant to work with
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Aug 13, 2024 -

Albrecht Subaru of Wakefield responded

It was our privilege to serve you, Edward! Thanks so much for your business and kind review, from all of us here at Subaru of Wakefield!

August 10, 2024

Service team always attentive, helpful, and friendly. Salesman was helpful with questions i had about new models even when he knew I was not ready to buy. More

by davidakubiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Albrecht Subaru of Wakefield responded

David, we're glad to hear both our sales & service teams have provided you with helpful and attentive assistance! We appreciate your support and look forward to seeing you again next time here at Subaru of Wakefield!

August 10, 2024

David is always so thoughtful and diligent. I never want to get work on my car anywhere else. More

by bambamboozles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junid Zarka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David from Service
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Aug 12, 2024 -

Albrecht Subaru of Wakefield responded

Thank you! We're so glad you chose Subaru of Wakefield! We look forward to seeing you again!

August 09, 2024

The Wakefiled locations always provides great services. They are fast and care about customers whenever I am there. More

by ssopori1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your positive experience! We're glad to hear that our team at Subaru of Wakefield consistently provides great service and cares about customers. We appreciate your support!

August 08, 2024

Everybody was so kind and helpful, Dave especially, as it was my first time ever getting an oil change and I had no idea what I was doing or where I was going. Such a lovely dealership and great service!!! More

by btwhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the man’s name but he has an office in the right hand corner when you walk in and had the sweetest dog ever, he was also great when I bought my car and was super helpful and explained everything to me because I know nothing about cars. , Alexandra Taney
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Aug 08, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience! We're delighted to hear that Dave and the team at Subaru of Wakefield made your first oil change a smooth process. We appreciate your kind words and look forward to serving you again!

August 08, 2024

Very professional staff, great service and good facilities while waiting for service. Everything done was clearly explained. More

by Brenda A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick (service dept)
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Aug 08, 2024 -

Albrecht Subaru of Wakefield responded

Brenda, we're glad to hear you had a positive experience with our team at Subaru of Wakefield. Thanks for the feedback!

August 08, 2024

I received excellent service by Tylor who explained what would be done, no charge and I was in and out in less than an hour. More

by CAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor - service department
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Aug 08, 2024 -

Albrecht Subaru of Wakefield responded

We're delighted to hear that Tylor provided excellent service and got you in and out quickly at Subaru of Wakefield. Thanks for sharing your experience!

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