Albemarle Chrysler Jeep Dodge RAM

Dropped car off Tuesday afternoon for Wednesday repair called later Wednesday and was told they were working on it. Went by car was were we parked it. Went in said it would be done Thursday when we told t called later Wednesday and was told they were working on it. Went by car was were we parked it. Went in said it would be done Thursday when we told them that if they couldn't do it Wednesday we would reschedule. Left the car called Friday around lunchtime and they were getting ready to repair it. To many lies picked it up will find another dealership. Don't plan on returning there. More

This dealership sucks I bought a used car from this place. Ran perfect brought the car. Next day check engine light start blinking off and on. Took it to the dealership and they tell me they are not fi place. Ran perfect brought the car. Next day check engine light start blinking off and on. Took it to the dealership and they tell me they are not fixing the problem and I haven't even had the car for 24hrs. And now in 3 weeks I'm on foot. BEWARE FORREAL ABUT BUYING A USED CAR FRON JOE MAUS CHRYSLER JEEP DODGE RAM IN ALBERMARLE NC. I WILL NOT RECOMMEND THIS PLACE TO ANYBODY😡 More

Worst car experience I've had to date! I purchased an Audi A6 on 4/20/2022. After 5 weeks of driving the car I noticed it was leaking oil on the driveway so I immediately took it to the de I purchased an Audi A6 on 4/20/2022. After 5 weeks of driving the car I noticed it was leaking oil on the driveway so I immediately took it to the dealership to be fixed. I received a call a few days later saying they found another problem but I would have it back by the end of the week. That was 3 weeks ago. I called every week and was always told that I would have my car back by the end of the week. I'm over a month into this ordeal and I still don't have the car. I WOULD NOT recommend purchasing a vehicle from this dealership. Poor vehicle quality, poor customer service and tons of headaches is what you will receive. STAY FAR AWAY! More

Terrible service department - rude and deceptive to the point of lying. Said would run diagnostics before replacing part I thought might be bad, but they did not run the diagnostic tests and changed the w point of lying. Said would run diagnostics before replacing part I thought might be bad, but they did not run the diagnostic tests and changed the wrong part. Said I had to pay for that as well as for the correct part. I told them I will take the car to another dealer for the repair. They took weeks to do the work, then lied about it. Car had same issues starting as it did when I dropped it off. Many exceuses but no honesty. This place is a money trap. Stay away! More

This dealership advertises how well they do home delivery. Well don’t trust that and look at the vehicle in full daylight and with a fine tooth comb because they don’t check them on delivery to thei delivery. Well don’t trust that and look at the vehicle in full daylight and with a fine tooth comb because they don’t check them on delivery to their dealership and before they deliver them to you. Ordered a brand new $78k limited Ram. Night edition. Thought things were great. Delivered fine. Pitch black did the best check I could with a flashlight. Well come to find out later in the evening once I got it in the garage. The night edition has a missing black part. Had 1 chrome piece where it should be black. Looks very goofy and this was missed by everyone at this so called great dealership. Well that’s the first problem. Not sure how this will get fixed because we signed for the truck and they are not responding anymore. Second problem this dealership puts GPS trackers in their vehicles. They didn’t tell us when we purchased either. When I got an email two days later to register the system. I tried to so i could figure out what it was and how to remove it. Well that didn’t work because someone else registered it. Lol. They told me it was my wife. Well yeah no she didn’t get a text email or anything as they lied about. So some scam artist at that dealership is tracking my truck. Then I asked where it was so I could remove it. I was told that it couldn’t be removed without bringing to the dealership because it’s programmed to the truck and analyzes everything. Lol. So they think everyone is dumb? A screen shot of them telling me it has to be removed at the dealership as well. Oh I found it and removed it easily. Here’s the picture. Check your vehicles and don’t buy from these people. Shady isn’t even the term. They are down right snakes. Even posted a picture of the black trim on the passenger side and chrome on the driver. They are a horrible dealership and will do nothing to help once you have the truck. More

Pierre delivered my new truck and all of the paperwork to my office! Thanks Pierre my office! Thanks Pierre More

No need to waste time dealing with these guys. Advertised on the website of $41,288 but if you click on "unlock price" got a new price of $43,585.99. They didn't reveal on the site that they were Advertised on the website of $41,288 but if you click on "unlock price" got a new price of $43,585.99. They didn't reveal on the site that they were going to upcharge for Add ons $1,798 and I assume a "dealer fee" of $799.99. Waste of time. These guys are not trustworthy. More

My Jeep left the dealership with more problems than it had when it came in for service thumbs down all the way around, sorriest service I have ever received from any dealership or auto mechanic had when it came in for service thumbs down all the way around, sorriest service I have ever received from any dealership or auto mechanic More

Bought a used RAM 1500 truck from Pierre at Joe Maus CJDR. It's been 3+ months and I have yet to receive my vehicle registration in the mail, and weeks since I've attempted to contact the dealership to CJDR. It's been 3+ months and I have yet to receive my vehicle registration in the mail, and weeks since I've attempted to contact the dealership to resolve this with absolutely no response. The vehicle was supposed to have $1500 worth of tint and nitrogen filled tires, but upon realization after purchase that there was no tint applied I reached out to Pierre, who told me I would get a $250 check in the mail to compensate for this. After weeks of no check, and multiple back and forth emails with Pierre, a check for a lesser amount arrived. When asking Pierre about this (as well as my registration) he has not responded. It's been weeks. This dealership is a joke. More

i called the dealership on a saturday morning within 15 minutes they called me back .. terrific i thought .. told them i wanted info and pictures on 2019 new chrysler 300 you had in stock .. after several minutes they called me back .. terrific i thought .. told them i wanted info and pictures on 2019 new chrysler 300 you had in stock .. after several days i called and they said they were working on getting lost keyfob but would send me pictures asap ..well that was 11 days ago still i have heard nothing .. it all turned out great because i bought a brand new 2020 300 from a closer by dealer ..and for what i thought was a great price of 27500 ..so for a few more thousand i got a year newer2020 car . but i still cant imagine why you never contacted me .. i most likely would have bought your car .. thx i would still love to heaqr from you thx bob kalos More