Albany Toyota

Taking good care of customers This was my first new car experience and I am very satisfied with it. Great service, very friendly, takes care of customers with excellence, resolves This was my first new car experience and I am very satisfied with it. Great service, very friendly, takes care of customers with excellence, resolves any arose issues professionally. More

My First New Car Experience Victor was really great and helpful! I didn't know anything about financing a car or how the whole process even worked. Victor took time to explain ev Victor was really great and helpful! I didn't know anything about financing a car or how the whole process even worked. Victor took time to explain everything to me and helped me find the best deal for me. I was able to get a really low interest rate and an amazing new car that I am super happy with. Victor made buying a new car such an amazing experience and I would highly recommend him! More

Pleasant Easy Reasonable Great Price I negotiated with Victor over the Internet for a few days got exactly what I wanted at an excellent price Everyone at the dealership was pleasant I negotiated with Victor over the Internet for a few days got exactly what I wanted at an excellent price Everyone at the dealership was pleasant and friendly and even working with the financial officer was great. There was no manager. You work directly with one sales person and one financial person. How great is that? More

Best buying experience ever I shopped at Lassen because it was recommended to me. I got a great internet price on a Toyota certified vehicle. Vic and Roxie worked hard to get m I shopped at Lassen because it was recommended to me. I got a great internet price on a Toyota certified vehicle. Vic and Roxie worked hard to get me a good finance rate even with credit challenges! Friendly and low-no pressure! Best dealer experience in 40 years of buying cars. More

Great experiance We went in looking for a low milage used car. Jim showed us several models that fit our desire. And, then showed us how we could get into a new 201 We went in looking for a low milage used car. Jim showed us several models that fit our desire. And, then showed us how we could get into a new 2017 Camry. The numbers worked out for us. No hassles with either Jim or with Gerald in finance. It was our decision to make as to which car, and they let us make it without and pressure or BS I have purchased many, many new and used vehicles over the past 45 + years. This was one of the few times I did not have a bad taste in my mouth the nest day. More

Best new car purchasing experience ever! Easily the most painless new car buying experience I have ever had. Victor's easy, laid back manner made me feel comfortable from the start. I knew wh Easily the most painless new car buying experience I have ever had. Victor's easy, laid back manner made me feel comfortable from the start. I knew what I wanted when I walked on the lot. Unlike previous experiences, he didn't try to up-sell me, or talk me into something I wasn't interested in. If you're looking for a new ride, start at Lassen Toyota/Chevrolet and ask for Victor Edwards. The guy is solid! Gerald worked with us on the finer points of the financing and was super helpful in pointing out some aspects of the money part of the deal that my wife and I had not considered. Solid, friendly, professional. I believe you would be hard pressed to find a more pleasant, professional purchasing experience than you will at Lassen. I assure you, I will buy from them again. More

One of the simplest and best experiences ive had buying a ca The people there are very easy going, they aren't pushy and pretty much didn't give me any headache while I was there. They made it easy for me to cho The people there are very easy going, they aren't pushy and pretty much didn't give me any headache while I was there. They made it easy for me to chose a car between the five possible choices and answered all my questions in a way I could easily understand. More

Good experience Victor made buying the truck very straightforward. I knew what I wanted at what price and he was able to make it happen. We would buy from him again. Victor made buying the truck very straightforward. I knew what I wanted at what price and he was able to make it happen. We would buy from him again. More

Ask for Victor! Victor's non-pressure assistance with selection and purchase made this process easy. This was the first time I went to a dealership for assistance and Victor's non-pressure assistance with selection and purchase made this process easy. This was the first time I went to a dealership for assistance and will always go to Lassen first. More

Quick, easy and painless (Not like my dentist) I searched many different websites such as Craigslist, Autotrader and Cars.com looking for a specific vehicle. In a 500 miles search, I found exactly I searched many different websites such as Craigslist, Autotrader and Cars.com looking for a specific vehicle. In a 500 miles search, I found exactly 3 matches. One was relatively close, one a bit farther out, and one at Lassen Chevrolet/Toyota- a two hour drive. I looked at the two close vehicles, and they were decent, but not perfect. I called Lassen and got some information about the truck. Two days later, I made the 2 hour drive and arrived when the doors opened. The truck was up front and ready to go. I did a test drive of the truck, and their mechanics tested my trade-in. All went smoothly. Two hours later, I was driving home in the new truck. It could have gone faster, but someone else beat me to the finance guy. Lassen was great. I very much recommend them. More