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Albany Subaru - Service Center

Albany, CA

4.7
792 Reviews

792 Reviews of Albany Subaru - Service Center

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November 24, 2024

Service rep Peggy continues to provide top notch professional and personal service. I’m fortunate to have my car service plans, purchased when I bought my new Forester. Dealing with Peggy and all is More

by Mark Estes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I was kept informed via text messages of every step of the process, something I greatly appreciated. More

by HWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Albany Subaru treated me with such kindness and I’m so grateful to them for the support. Will continue bringing my car here for servicing needs! More

by EBLANTONHUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
November 22, 2024

The brakes are working; however, this payment plan is a bit fishy. I got an email from my bank stating: "You made a debit card transaction of $62.00 with SUNBIT_ALBANY_SUBARU." My bill for the brake serv More

by DJ2BLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peggy Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Fast & efficient service at Albany Subaru. Thank you for such great thorough service. My car was ready in 90 minutes. More

by annvcapitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Staff really good and waiting lounge is clean and dog friendly. Since it my first service it was quick. More

by tseringkalden1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Easy to schedule service with nice customer lounge as you wait. I would go there again More

by rich.hong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

My dealings with the dealership and the Service Department in particular, have always been positive. They are friendly, efficient and otherwise teriffic! More

by jmdriscoll
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Proia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Mostly fine. Technician did not properly tighten lug nuts on one of the tires and I had to stop at a local tire shop to fix it. More

by jcooney407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

It was a quick process to drop off my car and the service I received was friendly. More

by jillian.tse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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