Albany Subaru - Service Center

Everything went very, very well. I had been told it might take as long and would not be completed until mid to late afternoon. But I was very happy to receive a call the car was re I had been told it might take as long and would not be completed until mid to late afternoon. But I was very happy to receive a call the car was ready for pick up before noon. Everyone I've dealt with from those in the sales department when I bought the car a year ago, to those I've met in the service department are all Class-A! More

Great service and very friendly personnel. Everything was taken care of in timely manner and professionally. Everything was taken care of in timely manner and professionally. More

Extremely organized and professional from dropping off the car to the curbside pick up. It was a routine check but the time it took was less than the estimated time! Peggy was helpful in response to m the car to the curbside pick up. It was a routine check but the time it took was less than the estimated time! Peggy was helpful in response to my questions re maintenance coverage. All around pleasant experience! More

Easy to schedule appointments. The service staff is always friendly, courteous, helpful and professional. The shuttle drivers are courteous and helpful. The service staff is always friendly, courteous, helpful and professional. The shuttle drivers are courteous and helpful. More

Service folks are great at taking care of you, blah blah blah blah blah blah blah blah blah blah More

I have an engine leak. I am having to wait 6 weeks for an appointment. thats terrible. especially since I want to get the car in under warranty. so that means I cannot d I am having to wait 6 weeks for an appointment. thats terrible. especially since I want to get the car in under warranty. so that means I cannot drive it. Is Subaru having a big problem? Why so many cars have leaks? More

Comfortable lounge with a great selection of snacks and beverages to sustain you while you wait for the service to be completed. beverages to sustain you while you wait for the service to be completed. More

I was satisfied with my service experience. James was very helpful and clearly explained my options and their costs. James was very helpful and clearly explained my options and their costs. More

Very courteous staff processed repairs efficiently. Vehicle was ready when promised, clean and the recalled items replaced. . Vehicle was ready when promised, clean and the recalled items replaced. . More

The customer service was second to none, truly outstanding. One of the sales representatives, Don Myers spent some time to pick up and return my car after the service. Thank you so much and keep outstanding. One of the sales representatives, Don Myers spent some time to pick up and return my car after the service. Thank you so much and keep up the good work! More