Back

Albany Subaru - Service Center

Albany, CA

4.7
792 Reviews

792 Reviews of Albany Subaru - Service Center

Sort by
December 08, 2024

Service was efficient. Texts kept me updated. Everyone was friendly. I will be back for my next service. More

by WFMCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

A pleasant experience with the service department at Albany Subaru. Gile and other staff were professional and courteous during the entire visit for a warranty issue and maintenance. More

by Dave L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gile
December 08, 2024

Easy to make appointment. Peggy was friendly, and thorough. Service was fast and complete. Next time I’ll probably try to do some price comparisons before I have the brakes More

by 4thdawson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Peggy at the front desk was extremely helpful. It was a quick efficient drop off. I was pleased to learn that a driver would come and pick me up and bring me back to the service center when the se More

by CGORCHOFF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I brought my car in for service, a recall, and was very pleased with the service and care. More

by BETTYPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Assurances made, assurances kept. Service rep attentive and helpful in all ways. Shuttle service necessary and appreciated. More

by murrayc643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
December 06, 2024

I don't want to write fifteen word minimum but I can walk to it. More

by suej002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Excellent service always. Friendly and professional staff. Efficient service. Good communication. Easy location. Highly recommmend. More

by RAVMISTRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Great service department; friendly and professional staff. My last visit was the first time I used their lounge- very impressive and accessible. More

by DAVIDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Great service, detailed answers to all of my excessive questions, a fantastic loaner car, and friendly and helpful people all around. More

by bf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...