Albany Subaru - Service Center

This is a very clean, well run shop. Over the past couple years I've brought my Outback in for service it's been a pleasure to drive a few miles from where I live in Oakland to have my c Over the past couple years I've brought my Outback in for service it's been a pleasure to drive a few miles from where I live in Oakland to have my car serviced. Friendly, knowledgeable people have always made my experience here easy and relaxing. I appreciate this kind of service very much. More

I trust them. I come often and they sort out my problems without charge. Tku I come often and they sort out my problems without charge. Tku More

Both times I’ve been to the dealership I feel like everyone is night and my transactions go smoothly. I appreciate the community throughout the process as well. everyone is night and my transactions go smoothly. I appreciate the community throughout the process as well. More

Diagnosed and handled my situation accurately. Very helpful service coordinator who kept me updated throughout the process to get my car fixed and returned. Very helpful service coordinator who kept me updated throughout the process to get my car fixed and returned. More

Albany Subaru is the best Service department around. They are honest and trustworthy. I have been servicing all my vehicles for years They are honest and trustworthy. I have been servicing all my vehicles for years More

I regularly go to Albany Subaru for my car maintenance and services. And they do great job overall and everyone is very professional and friendly. and services. And they do great job overall and everyone is very professional and friendly. More

They always do a thorough job and perform all the specified items required for what I requested. specified items required for what I requested. More

After wasting 3 hours getting it towed into the shop, I was charged $250 to diagnose a problem that was very likely caused by their own labor: loose bolts on the starter from a previous service. Would have was charged $250 to diagnose a problem that was very likely caused by their own labor: loose bolts on the starter from a previous service. Would have been cheaper to replace entire starter under warranty for $100 deductible but they insisted on higher price for lower service. Didn't apply agreed-upon discount promotion to final cost. Generally frustrating experience. Sales dept. reduced already-low buy-back offer while car was in for service. Ultimately sold my car to Carmax the next day and will thankfully not deal with Subaru again. More

Servicing of vehicle was easy and efficient. Making of appointment was similarly easy. Vehicle was ready for pick at the time I was given. Making of appointment was similarly easy. Vehicle was ready for pick at the time I was given. More

Tori did a fine job on my visit on the 5th of March. Well Done. Well Done. More