Albany Subaru - Service Center

I was very pleased with the service and professionalism at the Albany Subaru service center. I arrived for an express service oil change and I was immediately taken care of on a Saturday. Allen was my advi at the Albany Subaru service center. I arrived for an express service oil change and I was immediately taken care of on a Saturday. Allen was my advisor and he was very friendly and knowledgeable about any questions I had about the vehicle. More

Repair not yet complete. Am working with Subaru of America to figure out next steps. Am working with Subaru of America to figure out next steps. More

quick, careful quick, careful quick, careful quick, careful quick, careful quick, careful quick, careful quick, careful careful quick, careful quick, careful quick, careful quick, careful More

Aaron was very pleasant on the phone. We simply picked up some all weather floor liners, did not actually have any service done on the car. We simply picked up some all weather floor liners, did not actually have any service done on the car. More

I was able to test drive the Crosstrek, which I initially was interested in purchasing. The Crosstrek didn't perform as well as I had hoped, and dealer Jan understood what I felt was disappointing and was a was interested in purchasing. The Crosstrek didn't perform as well as I had hoped, and dealer Jan understood what I felt was disappointing and was able to recommend the Outback Limited, which I like a lot. The question then became whether I should purchase a used Outback or lease a new one. The choice was left completely to me, and I decided to lease the new one. More

very nice people working there , I can highly recommend to go there as customer for years now to go there as customer for years now More

I came in for an oil change and for my tires to be looked at because they were low. I was told no nails or other issues were found. Upon leaving i noticed the tire pressure was the same as when I went in. at because they were low. I was told no nails or other issues were found. Upon leaving i noticed the tire pressure was the same as when I went in. A day later I filled my tires and they are maintaining the pressure. THIS MEANS THE TIRE PRESSURE WAS NOT CHECKED AND THE PRESSURE BROUGHT TO WHERE THEY SHOULD BE!!! I do not believe in surveys but the service was NOT GOOD this time. More

Everything worked very efficiently. I thought my back wiperblade was not changed as at first it did not work very well but I was assured that it was and eventually the wiper started wor I thought my back wiperblade was not changed as at first it did not work very well but I was assured that it was and eventually the wiper started working like it should. More

The folks at Albany Subaru service center were absolutely fantastic! They helped me to figure out what was wrong with my car after it shuddered and died while I was driving it. They were very communicative f fantastic! They helped me to figure out what was wrong with my car after it shuddered and died while I was driving it. They were very communicative for the days in which they were conducting the service, including taking seriously and addressing some of my fears, which was helpful. Also, they went above and beyond in communicating with me and being ready for my arrival on the evening that I was hectically trying to make it in time to pick up my car before they closed. Very kind people and they didn't try to upsell me on anything- I'll definitely return here. More

Jason Gongora was very professional and helpful in helping to resolve issue. Currently still waiting for service to be done when item is availability helping to resolve issue. Currently still waiting for service to be done when item is availability More