Albany Subaru - Service Center

Fast diagnostics and very attentive front desk. Easy to reach service center and has clean bathroom. Easy to reach service center and has clean bathroom. More

The service staff was excellent. My service advisor, James Madison, went out of his way to get my needs met. Ken, in parts, got me everything I ordered. The service was performed in My service advisor, James Madison, went out of his way to get my needs met. Ken, in parts, got me everything I ordered. The service was performed in a professional manner. More

Great customer service and enticing coupon offers make me the best "car parent" I can be. Staff is friendly, thorough, and efficient. the best "car parent" I can be. Staff is friendly, thorough, and efficient. More

Explained the pricing well, did the maintenance work well and quick. Their customer lounge was great. and quick. Their customer lounge was great. More

Always pleasant & helpful. Very nice customer waiting room as well. Easy to make appointments. The employees take pride in their jobs. Very nice customer waiting room as well. Easy to make appointments. The employees take pride in their jobs. More

Always fast and exceptional customer service. I live in Oakland and still drive all the way to Albany to get my car serviced! I live in Oakland and still drive all the way to Albany to get my car serviced! More

Excellent service in all respects! Could not be happier with the experience & results at Albany Subaru. Could not be happier with the experience & results at Albany Subaru. More

Always good and competent service here. And the express work was done within the allotted time. And the express work was done within the allotted time. More

Scheduling a 60k service was fast. Stadf very friendly and courteous. Was informed promptly of any additional work needed and the cost if the work. Work was completed without delay. Stadf very friendly and courteous. Was informed promptly of any additional work needed and the cost if the work. Work was completed without delay. More

I so appreciate Peggy Martinez who went above/beyond in my extreme situation. I was extremely rattled because I heard a loud bang four blocks from dealership, but tires not flat when I arrived at dealershi my extreme situation. I was extremely rattled because I heard a loud bang four blocks from dealership, but tires not flat when I arrived at dealership, but got phone call that tire went flat when driven to service area, tire size not available until after holiday/spare tire totally brittle(never used) not available, holiday, yet Peggy made everything alright, knew loaner needed/kind for my capabilities, and calmed my fears. So grateful. Maintenance items done, tires in place, call to pick up my car after holiday. Peggy really cares and is a problemsolver - Brava! More