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Albany Subaru - Service Center

Albany, CA

4.7
645 Reviews

645 Reviews of Albany Subaru - Service Center

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February 25, 2024

The service was very very very very very very very very very very very good! More

by NOVACITA
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

I like this Subaru service location. The people are friendly, nice and competent. The area is safe and close to coffee shops and restaurants. More

by denimanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the people that helped me.
February 25, 2024

My Subaru is always happy to meet all the fans, and support staff at your dealership. I love my Subaru Forester, and am pleased with the service you provide. More

by katherine.kalanjali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

They gave me an excellent deal. I also very much appreciated the follow up from Jason Tse who helped me through the very complicated setup of multiple driver profiles using AppleCar More

by chet.seligman
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lapon Chanthamany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Tse
February 25, 2024

While we were disappointed that we were not able to get a very much needed battery replacement, and will have to wait weeks, the staff there were very pleasant and efficient. More

by RGRIMES13
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Nice people but too expensive! ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to c More

by EAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

The service was very good and I appreciated the shuttle service which was very fast More

by madoane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Took my Crosstrek in b/c of a check engine light. Tech said it would be $245.00 to hook it up to the computer. 1-hr later mechanic said the problem was a faulty gas cap. No charge. Amazing!!! More

by reedholderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Conveniently located Even though I was an hour late for my 7am appt you still let me drop my car More

by JSCH1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Some staff members are very courteous and friendly also very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. More

by SHETTYSHANKER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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