Albany Subaru - Service Center

I rate the my experience 3. 5/5. There was a part order mix-up which prolonged the entire scope of work by several weeks. For the total price of all maintenance work performed (c 5/5. There was a part order mix-up which prolonged the entire scope of work by several weeks. For the total price of all maintenance work performed (close to $4.7k), I would have appreciated a courtesy interior cleaning (nothing fancy, but would have made a difference). Service department personnel were extremely friendly and kept an open line of communication. More

The customer service was second to none, truly outstanding. One of the sales representatives, Don Myers spent some time to pick up and return my car after the service. Thank you so much and keep outstanding. One of the sales representatives, Don Myers spent some time to pick up and return my car after the service. Thank you so much and keep up the good work! More

Friendly and efficient service here. Appreciated the ride home and back on what was a very busy day for me.. Appreciated the ride home and back on what was a very busy day for me.. More

Everyone was very friendly and helpful. This was my first visit, I'll be back. (not putting a word minimum on this form will probably get you more responses) This was my first visit, I'll be back. (not putting a word minimum on this form will probably get you more responses) More

everyone here are great, till they get overwhelmed. It was good the last time. just need to pick the right rainy day. LOL It was good the last time. just need to pick the right rainy day. LOL More

Always great service from the moment you drive in to the cashiers counter. Easy, convenient and superb service always! cashiers counter. Easy, convenient and superb service always! More

This is the most helpful and best car service place I’ve been to which is why I drive here from San Francisco been to which is why I drive here from San Francisco More

I currently have my Subaru getting the engine replaced at 92,000 miles with an independent shop in Santa Rosa. The dealership wanted to wash out my crankcase at 300 a try, after trying that and a fuel cleane 92,000 miles with an independent shop in Santa Rosa. The dealership wanted to wash out my crankcase at 300 a try, after trying that and a fuel cleaner( The charge was 650 for that service). The noise from inside the motor was clear that something wasn't right, but it wasn't creating an error code. The shop in Santa Rosa took my car, listened to it, and said there was a noise from the #1 piston. Not news I wanted to hear on a 2018 car, but at least it's a decision. I'm irritated at Subaru of America for building a car that the short block fails at 92,000 miles with perfect maintenance. More

This place is the best to fix ur Subaru. When you go there the waiting place is comfy. When you go there the waiting place is comfy. More

This is a communicative and responsive service center with very easy scheduling and great customer service. with very easy scheduling and great customer service. More