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Albany Subaru - Service Center

Albany, CA

4.7
790 Reviews

790 Reviews of Albany Subaru - Service Center

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December 22, 2024

Easy to make an appointment, great customer service, and they take great care of my car More

by chefmiachambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Easy check in and out. Friendly staff. Good explanation of the service provided. af af af More

by kterrell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Allan was welcoming, quick and accommodating. 2 young onfloor ladies stared and sneered; felt uneasy. More

by EARLENASOMERA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Great service from service rep to cashier. Less on star because they did not adjust my tire pressures to spec. More

by davidt99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Very helpful and friend. I would recommend Albany Subaru to anyone who needs auto repairs More

by gapicou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

very bad service. Waited over 2 hours and fifteen minutes. There was also bunch of leaves not cleaned by the engine motor. More

by JLDEMELLO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikkie Ali
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Professional and friendly service from everyone who works there. Good communication via text. Nice loaner cars. More

by OakLemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gongora
December 17, 2024

Aaron was very helpful to remedy my problem. He knew exactly what was wrong with the CD at and took care of it immediately. More

by JEETADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I was very pleased with the service and professionalism at the Albany Subaru service center. I arrived for an express service oil change and I was immediately taken care of on a Saturday. Allen was my advi More

by KANGV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Repair not yet complete. Am working with Subaru of America to figure out next steps. More

by Bg
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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