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Albany Subaru - Service Center

Albany, CA

4.7
429 Reviews

429 Reviews of Albany Subaru - Service Center

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March 01, 2024

Easy to schedule appointments. The service staff is always friendly, courteous, helpful and professional. The shuttle drivers are courteous and helpful. More

by mcorpuz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Harral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

I was satisfied with my service experience. James was very helpful and clearly explained my options and their costs. More

by SUBARU0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Service folks are great at taking care of you, blah blah blah blah blah blah More

by TERRY.SURLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Courteous and professional. Provided shuttle service while car was being repaired. Convenience is important factor. More

by CERIXFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

I rate the my experience 3. 5/5. There was a part order mix-up which prolonged the entire scope of work by several weeks. For the total price of all maintenance work performed (c More

by drefusco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

The customer service was second to none, truly outstanding. One of the sales representatives, Don Myers spent some time to pick up and return my car after the service. Thank you so much and keep More

by KING707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Friendly and efficient service here. Appreciated the ride home and back on what was a very busy day for me.. More

by VALMEYERS41
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Everyone was very friendly and helpful. This was my first visit, I'll be back. (not putting a word minimum on this form will probably get you more responses) More

by TARASHAW2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

everyone here are great, till they get overwhelmed. It was good the last time. just need to pick the right rainy day. LOL More

by simonarvind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Always great service from the moment you drive in to the cashiers counter. Easy, convenient and superb service always! More

by JKUSABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kealani Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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