Albany Subaru - Service Center
Albany, CA
644 Reviews of Albany Subaru - Service Center
I always love Suburu maintenance people. Though my starter worked when there, it didn't last - so I had to have it fixed by the body shop where it was replaced. Though my starter worked when there, it didn't last - so I had to have it fixed by the body shop where it was replaced. More
Jay was very nice. Listened well to my problem and helped to investigate. Even though it could be fixed at Subaru, he recommended what to do next. Listened well to my problem and helped to investigate. Even though it could be fixed at Subaru, he recommended what to do next. More
Great customer service, quick and very helpful. I trust them to provide quality service every time to take my car for service. I trust them to provide quality service every time to take my car for service. More
EXCELLENT SERVICE! Everyone is extremely competent and very professional. This is the second time I've worked with TORI CISNEROS and she is outstanding!! She explain Everyone is extremely competent and very professional. This is the second time I've worked with TORI CISNEROS and she is outstanding!! She explains things in detail (on my level of understanding) and I feel like she treats me like she would treat a relative . As I am a 75 year old woman, this is THE place for me to get my BRZ serviced, so I can drive it with confidence . This is the 3rd vehicle that I have had serviced at Albany Subaru because they help me have the confidence that with regular maintenance, the car will be reliable and safe to drive when I am alone. 5 star rating from me!!!! More
Stellar experience at the Subaru service center - appreciated the thorough checkup on my car plus oil change and tire rotation, done in 90 minutes as promised, as well as how each employee treated me appreciated the thorough checkup on my car plus oil change and tire rotation, done in 90 minutes as promised, as well as how each employee treated me. I worked in the lounge while I waited and appreciated the refreshments, wifi, and work spaces. One star off because in the 24h after my appointment, I received a phone call and several text messages in a row asking me to write a review. All were from different numbers (and names) and the texts had links to different websites, which made me suspect a scam. Please don't bombard with communication like that, one email is much preferred to all the notifications. More
this is my local dealership that I rely on for the service of my car. service of my car. More
I am happy the series. Great customer service and friendly staffs. Will come again definite Great customer service and friendly staffs. Will come again definite More
Always quick and easy to deal with. Great customer service and great turn around time. Great customer service and great turn around time. More
We had a flat tire, and there was unfortunately no way to get Subaru out to our house to pump up the flat or put on our spare, so it was a challenge to get the car into the shop. Otherwise, great service as get Subaru out to our house to pump up the flat or put on our spare, so it was a challenge to get the car into the shop. Otherwise, great service as usual. More
As always, a great experience - thank you so much for the professionalism and prompt service. professionalism and prompt service. More