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Albany Subaru - Service Center

Albany, CA

4.7
827 Reviews

827 Reviews of Albany Subaru - Service Center

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September 10, 2024

Thanks for doing a great job! I appreciate your pressionalism—and also wish it weren’t so expensive. More

by jane.magid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

I dropped off and received my vehicle back in a good timeframe. Customer service is magnificent More

by Dak13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Harral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juventino Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Extremely professional and courteous! They go over what repairs are needed and what can wait for another time. Will continue to bring my Subaru for repair and maintain with confidence. More

by gavinaubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Service center is excellent. All employees were very professional and helpful.I highly recommend it. More

by shabayat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
employee is not listed
September 09, 2024

All employees very professional with Samantha keeping me continuously informed regarding my car status. An A+ for Albany Subaru! More

by KAYMFENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

They are friendly and efficient. The waiting area is comfortable and shuttle service was available if I needed it. Car was available faster than expected after its 36k service. More

by gumbre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

From every phone call and every step into that place along with a free Rent-A-Car and Samantha leading the way this place was amazing so helpful so kind! My car was in the shop for some thing that was More

by BEACHBECKY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cook
September 07, 2024

The service was very professionally managed. It was quick, and easy, and the staff was very professional. More

by juelannklotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I didn’t catch the name of the Young lady that greeted me and helped me nor the one that helped sign me out. But they were both very gracious.
September 07, 2024

If they don’t discover the error code themselves, they don’t do anything about the problem. Total waste of time and money unless you breakdown at their garage. More

by kbaeten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Parafina
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Always Friendly and going the Extra Mile for customers - And the Staff at the Checkout Counter also Friendly - Thank you Albany Subaru🥰🥰 More

by edgemont49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry but I dont remember names
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