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Albany Subaru - Service Center

Albany, CA

4.7
827 Reviews

827 Reviews of Albany Subaru - Service Center

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September 16, 2024

Service was good but Bit expensive service. Tire repair should be included in the service More

by Tsering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alan poon
September 15, 2024

Service was quick and staff was friendly plus communication was open and responsive throughout the service duration. More

by yxayavong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

I have been coming to Albany Subaru to have my 2010 Outback serviced for 14 years ago. Their service has been consistently excellent. Everyone whom I interacted with on my most recent appointment in More

by HOMERTENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gongora
September 15, 2024

Detailed information about my crosstrek and met my needs. Fast and Focused Service Courteous and friendly interactions More

by m.nishifue
Recommend Dealer
Yes
Employees Worked With
James Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

My car’s first maintenance service at Albany Subaru, the process was smooth and very friendly. Done within 90 minutes as promised. More

by SZBERKELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
September 13, 2024

The service department does an outstanding job on the automobiles and customer service. I've never had better automotive service. More

by NANNABOP
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan James
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Good communication great staff rapid service and going that little extra which was appreciated greatly More

by m.clarke202b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Victoria is a thoughtful and understanding service rep. She made it clear what I needed to be done and to apply all the price "specials" I qualified for. Then there was a billing error - she followed up More

by rozsarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Please don't impose an annoying and arbitrary (and quite pointless) fifteen word minimum review requirement. More

by WOYWOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Excellent service. Easy scheduling, nice waiting room, friendly service, job well done. Thank you! I will be back. More

by JIMWYMN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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