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Albany Subaru - Service Center

Albany, CA

4.7
827 Reviews

827 Reviews of Albany Subaru - Service Center

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September 21, 2024

It was a good service overall. Thanks for your team work! I will come again. More

by davidyan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

I live in San Francisco, but always come to Albany Subaru to get my car serviced because I can always rely on the work that's done there. Torii and Nikkie always keep me informed on the work being done, kee More

by bgarci03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

We have been doing our service with Albany Subaru for about 10 years. The service as usual was very time-efficient and the technician was very friendly. Highly recommended. More

by Sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

I dropped my car off for a warranty repair that required several days to complete. A loaner car was ready when I arrived. The work was done earlier than expected. More

by mab
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Very professional and excellent communication . Always within the budgeted time frame.The Service Dept is very efficient More

by chriskinsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Service Manger was very helpful, informative and friendly. The representative that helped me when I brought the car is was ok but not outstanding. More

by toothmancj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Your service system was good with good customer care. Waiting lounge is clean and neat. More

by tlhagyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

They were able to tell me what was going on w/ my car's oil leak. Further diagnosis revealed the leak was not serious; however, they will continue to monitor @ each maintenance interval. More

by C.FONTANOZA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

The staff at Albany Subaru was courteous & accommodating. Express Service was very convenient. I am satisfied with the level of service I received at my appointment. More

by ESIRIARTE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Identified the problem and fixed it same day. Glad it was still under warranty, $250 to plug in an ODB reader for diagnosis is a bit pricey. More

by gabacchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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