Back

Albany Subaru - Service Center

Albany, CA

4.7
827 Reviews

827 Reviews of Albany Subaru - Service Center

Sort by
October 02, 2024

Quick and efficient. Victoria was super friendly and pleasant to work with. Albany Subaru is my go to for all my car needs. More

by TLVEGA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The process was really easy. I received timely communications and the team was helpful all along the way. More

by leonard.adkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The intake people and the manager are friendly during drop off and pickup. They offered us drinks and snacks in the lounge. Alan and Jason were kind people. They advised us in the maintenance warranty pl More

by Jasmin L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gongorra
October 01, 2024

Polite, informative, expert and efficient. I was given all the info I needed to make the most cost-effective decisions. More

by ANNIESMART
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

The dealership is exemplary. They even tell you when to expect your car back. And they deliver. It’s about 1 1/2 hours. More

by yolanda.alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Everyone here is always kind and courteous. Quick appointment, good communication. I was very late with this service but they ensured me the car was fine and explained why. More

by adamsidney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Friendly, attentive, responsive, professional, and very quick! Albany Subaru provides excellent customer service! Always coming back. More

by JDNUNEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
September 30, 2024

Everyone was nice and communicated clearly. The lounge space was clean and well-organized. There was a little confusion in getting my car--I had to wait an extra maybe 5 minutes, but otherwise More

by rgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
September 27, 2024

Mr.Alan Poon is very helpful and courteous. I like to have car serviced at your location. The waiting room is delightful. More

by heidi.ko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Friendly, helpful staff. Fixed the tire and offered the needed maintenance. Car is running great. More

by rodermack56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the names of the people who helped me.
...
21
...