Albany Subaru - Service Center

Very efficient and within estimated time. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. No push at all for any further service. Very well run service center! More

Great dealership and repair. My only issue is that this is the only Subaru maintenance place that is near my house , and if I need a service ride home, I may not get one because My only issue is that this is the only Subaru maintenance place that is near my house , and if I need a service ride home, I may not get one because of how far my house is and the policy that is set for miles More

The Service center was fast, thorough, friendly and well run! A way better experience than the dealership itself, which was pushy and insensitive to the overwhelming process for a first time buyer. run! A way better experience than the dealership itself, which was pushy and insensitive to the overwhelming process for a first time buyer. More

Right on time. Answered all questions. Very helpful always helpful if a light is on and I go in. The service is why I bought a Subaru Answered all questions. Very helpful always helpful if a light is on and I go in. The service is why I bought a Subaru More

Thank you for the prompt service. A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from t A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from the service center is very helpful! More

Very friendly staff all around. Very fast and efficient. They made it so quick and easy to drop off my vehicle and get into the loaner vehicle. Pickup was quick and easy. Definitely Very fast and efficient. They made it so quick and easy to drop off my vehicle and get into the loaner vehicle. Pickup was quick and easy. Definitely would recommend to anyone looking to get their vehicle serviced! More

Excellent services and very courteous reception and handover. I will very probably be back for my next service handover. I will very probably be back for my next service More

New tire replaced so I’m happy. I waited 4 days though for the replacement tire which seemed like a long time from the time I took my car in to have the damaged tire checked to the I waited 4 days though for the replacement tire which seemed like a long time from the time I took my car in to have the damaged tire checked to the time the new tire arrived. More

THis is the second service visit where I have asked the service advisor to set the clock in my car. It didn't happen the first visit, and it didn't happen in this last visit. I asked Victoria to have it do service advisor to set the clock in my car. It didn't happen the first visit, and it didn't happen in this last visit. I asked Victoria to have it done but it did not get done. This is a minor fault but it does undermine my confidence that the service center is correctly completing the service agenda. More

Aaron was a true advocate for me in dealing with Subaru Corp to fix my transmission. Torii did a great job of managing the repair work and keeping me informed regarding progress and completion. Corp to fix my transmission. Torii did a great job of managing the repair work and keeping me informed regarding progress and completion. More