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Albany Subaru - Service Center

Albany, CA

4.7
645 Reviews

645 Reviews of Albany Subaru - Service Center

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July 19, 2024

Great service -- on time, fast, very qualified and answered all my questions. Every one was polite and conscientious. More

by BELLEADLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Always a pleasure to deal with Albany Subaru. Every employee I've dealt with is a shining example of customer service. I will not use another dealership after finding the folks at Albany Subaru. More

by DEVIN7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Great service-waited for a new belt and bearings. My Forester sounds so much better. Thank you More

by jeldernp
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Very friendly service. I received a prompt call back and explanation of the problem. I love my Subaru and trust it to noone else. More

by thisischrism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Service completed on schedule and before time. My only complaint is for the cost of the service and I couldn't even get a wash, even a clean windshield.. More

by ltrdys13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

I brought my car in for a perplexing audio issue. Ot took many hours but they found the problem and took care of it. Great service...and now everything is ok THANK YOU!!!!! More

by larry88jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Service was completed on time. I received a call when my car was ready. Only problem they do Not wash your car. More

by FTYJN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Everyone was friendly and helpful. I do wish they had brought my loaner car to the outside curb area so that I could acclimate to its settings. I drive a base model Subaru and was give More

by Beatlesswonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Always a pleasure to work with staff from Albany Subaru. Efficient, polite, knowledgeable . They make thoughtful recommendations. It’s easy to make appointments and the keep you apprised of when your car More

by RICH.SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Jay Parafina was a pleasure to deal with in what was a rather simple twelve month service. Went for a walk returned in ninety minutes, all done, all good. More

by cogkeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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