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Albany Subaru - Service Center

Albany, CA

4.7
824 Reviews

824 Reviews of Albany Subaru - Service Center

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October 13, 2024

Always a pleasant experience coming here. Good service, work done on time or earlier. My dog loves the treats they give him. I have been coming since I bought my Forester from Albany Subaru i More

by DUG
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Every aspect of this service was efficient and pleasant. Alan explained well my choices of service. More

by kserrurier
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Properly serviced my car and returned it running great on time and within the estimate quote. More

by SHERMANTAKATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Everything about the service experience was wonderful from booking an appointment to checking in to the maintenance provided. The staff is always friendly and helpful and the facility is clean and easy t More

by kaitie.chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Good customer service and shuttle driver are great and helpful.I will definitely come back More

by namdorj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Service is friendly and speedy. Waiting area is also nice with snacks, drinks, and wifi. More

by glee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

These people are great. They did what was necessary and more i hadn’t thought of but not in the “you need all these very expensive extras” way. Mostly didn’t add anything More

by EBSOWLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Very efficient and within estimated time. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. More

by plblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Great dealership and repair. My only issue is that this is the only Subaru maintenance place that is near my house , and if I need a service ride home, I may not get one because More

by ccast87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The Service center was fast, thorough, friendly and well run! A way better experience than the dealership itself, which was pushy and insensitive to the overwhelming process for a first time buyer. More

by margeryfair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Huey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Downer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
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