Albany Subaru - Service Center

Great service. Little issue: I had to wait quite a long time to get my car, which was ready en in the parking lot. Little issue: I had to wait quite a long time to get my car, which was ready en in the parking lot. More

The first guy who worked on my car must have. Been stoned. Aaron Pierson. Then wrote an email to State farm describing calmly the currebmnt situation. The guy who then worked on the car (last Been stoned. Aaron Pierson. Then wrote an email to State farm describing calmly the currebmnt situation. The guy who then worked on the car (last) was excellent though I don’t know his name - he fixed it totally except for a minor problem or 2 which I will mention when I bring in. The car for its next service. At least I am no longer scared to drive the car as the horrible sounds are gone. . More

Excellent customer services, friendly staff, completed all tasks in timely manner, satisfied at all and will be back again, thanks all tasks in timely manner, satisfied at all and will be back again, thanks More

This dealership is always ready to help if I have a problem and need some help. I have even been able to drive in without an appointment for small problems and get some help to resolve my issue. I lo problem and need some help. I have even been able to drive in without an appointment for small problems and get some help to resolve my issue. I love my car but the electrical components often are challenging to me. More

She's very profesional and friendly. She's always thinking was best for us regarding our car She's always thinking was best for us regarding our car More

Good service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. More

Had I not made the effort to call back and understand my quote I would have been left with a disappointing amount of questions - however upon connecting with the sales rep I was able to gain some very helpf quote I would have been left with a disappointing amount of questions - however upon connecting with the sales rep I was able to gain some very helpful clarity. More

Everyone with whom I spoke in the service dept. of Albany Subaru was helpful and kind. of Albany Subaru was helpful and kind. More

Friendly, respectful, thorough. Albany Subaru Service has gained my trust to do a good job and treat me fairly and well. Albany Subaru Service has gained my trust to do a good job and treat me fairly and well. More

I was received attentively, and work was done expeditiously. I was disappointed at a fairly standard part was not in stock for supplemental work I wanted done, and that I had to pay in advance f expeditiously. I was disappointed at a fairly standard part was not in stock for supplemental work I wanted done, and that I had to pay in advance for it, but was not given a date when the work could be done, despite my asking several times. Reflects on management, not the people I was working with. More