Albany Subaru - Service Center

Service was very efficient and prompt; text communication of updates was clear and I was able to get my vehicle back on the same day. of updates was clear and I was able to get my vehicle back on the same day. More

All of staff at Albany service dept are friendly but remain professional ! My service manager Jay was one of them! He answers my questions ! He reviews the service with me when I came to pick up my car remain professional ! My service manager Jay was one of them! He answers my questions ! He reviews the service with me when I came to pick up my car ! I had a good impression! More

I do not want to get these surveys I got one last week when all we had done was to order the part when all we had done was to order the part More

Great customer service, quick and easy to setup appointments. Fast turnaround when I got a trailer hitch installed. appointments. Fast turnaround when I got a trailer hitch installed. More

I needed to add on my invoice an item from the Parts department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing a department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing around the ETA I texted to return to pick up my car or the item I was gonna purchase was already set aside for me at the Cashier. Overall, I had a good experience with the service for my Wilderness Outback! Thanks! More

Excellent maintenance service, Alan Poon efficient, professional, kind, comfortable waiting room with snacks, good shuttle service divers. professional, kind, comfortable waiting room with snacks, good shuttle service divers. More

This dealership is very professional, it also clean, friendly and the staff is very approachable. I spoke with Jay on the phone and he was very attentive and helpful. friendly and the staff is very approachable. I spoke with Jay on the phone and he was very attentive and helpful. More

Always friendly upon greeting, down to earth and approachable about any questions or concerns about my car and have always had my car done when they said they would! approachable about any questions or concerns about my car and have always had my car done when they said they would! More

The service is awesome. Everyone is at their station ready to assist you with a warm smile. A comfortable waiting room with refreshments is provided for you as you relax or Everyone is at their station ready to assist you with a warm smile. A comfortable waiting room with refreshments is provided for you as you relax or complete office work on your computer. It is always a pleasant trip to Albany Subaru for auto service. It’s nice to know Albany Subaru holds their customers in high esteem. More

Consistently good service every step of the way over the years. My last visit did not disappoint. Jay was friendly and courteous. I appreciate the good service that has kept my no longer young car on t years. My last visit did not disappoint. Jay was friendly and courteous. I appreciate the good service that has kept my no longer young car on the road. More