Albany Subaru - Service Center

Overall excellent service except why do I have to order my own parts? I needed a mirror replaced and had to order it ostensibly because it had to be paid for. But I didn't pay for it until it was installe my own parts? I needed a mirror replaced and had to order it ostensibly because it had to be paid for. But I didn't pay for it until it was installed. This makes me have to know what mirror to order etc instead of making an appt to have it replaced and you order it. Irksome. Then when I got there I was initially quoted a price $200 more than what they told me over the phone. All was straightened out easily but... More

Great service. Albany Subaru is a good business to deal with. I appreciate the professional and friendly people who work there. I would gladly recommend you folks t Albany Subaru is a good business to deal with. I appreciate the professional and friendly people who work there. I would gladly recommend you folks to anyone I know who is looking for a new or used car. Thanks very much for taking great care with my service needs. More

Service completed on time and with no issues whatsoever. I had a great experience from car drop off to pickup. I had a great experience from car drop off to pickup. More

Good service. She’s Very patient explain to me what’s wrong with everything to make sure problem get taking care of it. She’s Very patient explain to me what’s wrong with everything to make sure problem get taking care of it. More

Very honest. Excellent job. Everyone was very professional. I will definitely look at coming back to them. Excellent job. Everyone was very professional. I will definitely look at coming back to them. More

Easy to deal with. Service appointment was easy to schedule and work was completed earlier than expected. Service appointment was easy to schedule and work was completed earlier than expected. More

The service was prompt and efficient. I was pleased with how fast the oil change was completed. Than you! I was pleased with how fast the oil change was completed. Than you! More

Great experience, always easy to find an appointment time and the service staff if very helpful and knowledgeable. Would definitely recommend to bring your Subaru here and the service staff if very helpful and knowledgeable. Would definitely recommend to bring your Subaru here More

Jay at Albany Subaru was great. They kept me informed. Technician did a great job. They kept me informed. Technician did a great job. More

Excellent and friendly customer service! Every person that we dealt with was super helpful and clearly communicated to us the work that needed to be done. They answered all our questions an Every person that we dealt with was super helpful and clearly communicated to us the work that needed to be done. They answered all our questions and worked with us to ensure we were satisfied customers. To top it off, the work was completed earlier than expected. Thank you! More