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Albany Subaru - Service Center

Albany, CA

4.7
789 Reviews

789 Reviews of Albany Subaru - Service Center

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January 22, 2025

Needed work was completed in a timely manner nd both the drop-off and pickup processes were easy. Torii did a nice job of keeping me informed along the way and presenting options. More

by duffala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Very pleased with the service. I requested that the work be done in time for me to ride my bicycle to pick up the car before dark, and the car was ready by mid-day. More

by errose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Have been coming here for years. Always good and friendly service no matter what service person I get. More

by RBHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Pleasant and competent staff make a necessary trip a pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condit More

by docdanadkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Speedy check in and helpful representative. Explained well what service they would be doing. Thank you More

by kathynitsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Fast and thorough, comprehensive checks on all systems, noting every area in good shape and any needing attention. More

by RFROSS4
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

They take very good of my car. Listen to my concerns. I always good about the service. I have been going for at least 25 years. More

by SMORANDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gongora
January 15, 2025

Hard to find on my first visit but it was a very good experience. Staff all very helpful and friendly. Great communication on what was going on. Love your shuttle drivers. Both are fantastic More

by Darren.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gongora
January 15, 2025

Alan and the entire service crew at Albany Subaru are great! They recently repaired part of the ignition system (that had been recalled). They were quick and professional, as always! More

by ChrisK
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

From our initial visit, coming in to test drive our 1st Subaru we love it here! Stephen our Sales guy was awesome, I forgot the finance guys name but he too was great(Lapon I think). We love it that Subar More

by riverrod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lapon Chanthamany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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