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Albany Subaru - Service Center

Albany, CA

4.7
841 Reviews

841 Reviews of Albany Subaru - Service Center

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June 01, 2025

Good timing for appointments , efficient service, good explanations, clean large wait area. My car is happy, so far. More

by DOTKAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

The staff at Albany Subaru is doing a great job. I appreciated the thoroughness and follow up More

by LILACOHEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Christine and Jason were both very helpful. (had the 6 month service on new Crosstrek; also had fog lights installed) More

by KEO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 25, 2025

Friendly and on-time service! That is all I have to say and don't want to meet the minimum. More

by gailalter4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

All the staff are polite and explain well what service is being done on your car and they are on time when your car is finished. More

by tf_francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the name
May 15, 2025

The service tech was very knowledgeable. He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. H More

by J.M.WONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

No good, nothing but broken promises and tried to get me to pay for the additional maintenance package! You have to read the “small print” to realize they try to push this package on everyone. Once my deal More

by arebalo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Pearson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Had some problems with AS lately. But Jay Parafina is a really good problem solver. More

by gforsburg
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Every step was quick and easy, everyone at the dealership was friendly and helpful. I had no difficulty booking a service. More

by jessemetric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Everyone was friendly and accommodating. Service was prompt. I wound up paying far less than I anticipated. Highly recommend Albany Subaru for both Sales & Service. More

by ekcyep_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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