Albany Subaru
Albany, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I brought my car in for a simple repair for a check engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my car back the engine developed a load knocking noise. I brought the car back and was told the oil was 2 quarts. Low. I asked if that could have been the oil they removed and they denied that it had anything to do with the work they performed. This was less than 1000 miles after getting the car back. The chance that the motor ate 2 quarts of oil. I made a claim with the Bureau of automotive repair and it was determined that there was fault on Albany Subaru they still denied their responsibility. I'm suing them for damages. Don't let this happen to you go to a different certified mechanic that has pride in quality service. This place charges a premium for repair and in my experience does mediocre quality work. More
Over charged for everything. Smog test for $89.99, plus certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an overpriced joke. More
Fantastic experience! I was in a special situation since as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase despite the complexity of my case. Everything went very smoothly from reservation to delivery, and I could not be more pleased with my car! Recommend 100%. More
Awesome service and no hassle salesman. Really smooth end to end experience with Jerry and finance team. Discussed all up front and was in and out in couple of hours. to end experience with Jerry and finance team. Discussed all up front and was in and out in couple of hours. More
I leave my car at this dealership with confidence that all necessary work and maintenance is carried out . The staff are all very friendly and courteous and go above and beyond to assist this elderly clie all necessary work and maintenance is carried out . The staff are all very friendly and courteous and go above and beyond to assist this elderly client. More
Very helpful service staff. When we purchased the car (at another dealership) we pre-paid for the first few years of scheduled maintenance visits. Turns out we are low mileage drivers in the best of times an another dealership) we pre-paid for the first few years of scheduled maintenance visits. Turns out we are low mileage drivers in the best of times and even moreso during the pandemic. We were well short of the typical mileage benchmarks when the prepaid service period ended. The service advisor not only informed us of the extra year of eligibility that Subaru was offering, but advised us to book one more visit before the eligibility expired so that we could get the most out of our pre-paid contract. Additionally, on the previous visit, they replaced our original battery when it started reading low even though we hadn't noticed any problems with it yet. All in all it's been a great experience so far. More
This is a great dealership. No high-pressure tactics. We've purchased/leased three vehicles from them, and we've been comfortable with all aspects of the transactions. We've purchased/leased three vehicles from them, and we've been comfortable with all aspects of the transactions. More
Always treated as a VIP. This is my third Subaru purchased with same sales crew. Service is always very fast and efficient with all the details with buying and financing a new car. purchased with same sales crew. Service is always very fast and efficient with all the details with buying and financing a new car. More
I was able to get an appointment immediately, took the car on time. Service was courteous. Safety protocols were observed. They allowed me to go to a class and pick up car a little later without late fee. car on time. Service was courteous. Safety protocols were observed. They allowed me to go to a class and pick up car a little later without late fee. More
Albany Subaru service has been excellent, they listen, make good suggestions and are courteous and efficient. Their later hours are a big help. I highly recommend them. make good suggestions and are courteous and efficient. Their later hours are a big help. I highly recommend them. More