Albany Subaru

This is a great dealership. No high-pressure tactics. We've purchased/leased three vehicles from them, and we've been comfortable with all aspects of the transactions. We've purchased/leased three vehicles from them, and we've been comfortable with all aspects of the transactions. More

Always treated as a VIP. This is my third Subaru purchased with same sales crew. Service is always very fast and efficient with all the details with buying and financing a new car. purchased with same sales crew. Service is always very fast and efficient with all the details with buying and financing a new car. More

I was able to get an appointment immediately, took the car on time. Service was courteous. Safety protocols were observed. They allowed me to go to a class and pick up car a little later without late fee. car on time. Service was courteous. Safety protocols were observed. They allowed me to go to a class and pick up car a little later without late fee. More

Albany Subaru service has been excellent, they listen, make good suggestions and are courteous and efficient. Their later hours are a big help. I highly recommend them. make good suggestions and are courteous and efficient. Their later hours are a big help. I highly recommend them. More

Really Fantastic Experience. Quick & Efficient.They Really Fantastic Experience. Quick & Efficient. They team was extremely attentive and courteous. Showed me a few different choices of models and fi Really Fantastic Experience. Quick & Efficient. They team was extremely attentive and courteous. Showed me a few different choices of models and finance options Employees all wore masks & gloves I felt really comfortable in the dealership with social distancing and the level of cleanliness.... This store has the best selection of Plug in Crosstrek. Just a great experience overall start to finish At Albany Subaru. More

Easy dealing with Louie and the team.. We didn't have to hassle with the price. We came in and out in less than 2 hour. Very efficient, reliable and freindly. hassle with the price. We came in and out in less than 2 hour. Very efficient, reliable and freindly. More

I've usually worked with Tracy, she's one of the best service writers I've ever dealt with. This past visit Roman helped me. He was excellent too. At Albany Subaru I feel like a valued customer, unli service writers I've ever dealt with. This past visit Roman helped me. He was excellent too. At Albany Subaru I feel like a valued customer, unlike Diablo Subaru where I bought my car. They have TERRIBLE customer service. More

Peggy Martinez is always such a great service manager, and for the first time I also met Roman, who was also great to work with. I trust your reliable service, and have been a long time customer. and for the first time I also met Roman, who was also great to work with. I trust your reliable service, and have been a long time customer. More

Our experience with your Service Dept has been top notch since we purchased our Forester in 2018. Your crew has proven to be responsive, cordial, timely, conveniently. Keep it up. since we purchased our Forester in 2018. Your crew has proven to be responsive, cordial, timely, conveniently. Keep it up. More

The work, service and attitude of employees are all excellent. I have waited for my services whenever possible and they have always finished before the allotted time given me. Work has been excel excellent. I have waited for my services whenever possible and they have always finished before the allotted time given me. Work has been excellent and employees have been helpful and informative. The only complaint I have is that, even though they have shuttle service, my home is just a couple miles too far for it. So, when I have to leave my car for a long period I have to arrange for a ride. More