Albany Subaru

Efficient, friendly, and good customer service from Peggy. I appreciated her thoughtfulness and helpfulness with my questions. She was very thorough. Peggy. I appreciated her thoughtfulness and helpfulness with my questions. She was very thorough. More

Always excellent service— they have wonderful folks in sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great p sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great people makes all the difference. Thank you Albany Subaru! More

Friendly & quick service. They discussed the service options with me and notified me promptly when the car was ready. They discussed the service options with me and notified me promptly when the car was ready. More

Overall it was a good service. I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There wa I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There was no checking for this need given the record. In addition, the problem of front hood that randomly open is not uncommon. A simple search in google can generate a lot of insight. The front desk called the problem strange. More

This is a very clean, well run shop. Over the past couple years I've brought my Outback in for service it's been a pleasure to drive a few miles from where I live in Oakland to have my c Over the past couple years I've brought my Outback in for service it's been a pleasure to drive a few miles from where I live in Oakland to have my car serviced. Friendly, knowledgeable people have always made my experience here easy and relaxing. I appreciate this kind of service very much. More

Friendy knowledgeable people. Got work done quickly. Allan poon was great—show us how to adjust dash lights. Got work done quickly. Allan poon was great—show us how to adjust dash lights. More

Jan was amazing. Very friendly and made sure we were taken care of. We purchased a used that were missing a few things and Jan made sure items were replaced. Staff wa Very friendly and made sure we were taken care of. We purchased a used that were missing a few things and Jan made sure items were replaced. Staff was friendly, dealership was clean with fully stocked drinks and snacks. More

We feel cheated by the financial manager upon reading the duplicate of the paperwork when we got home. First of all the copy was illegible. The rates and terms we agreed upon were inaccurate. He manage t duplicate of the paperwork when we got home. First of all the copy was illegible. The rates and terms we agreed upon were inaccurate. He manage to distract us by chatting during the signing and we didn't have enough time to review the paperwork at his office as it was getting late. More

Very welcoming. Knowledgeable without pressure into buying. Whatever is important for you they will help. Knowledgeable without pressure into buying. Whatever is important for you they will help. More

Albany Subaru is the best Service department around. They are honest and trustworthy. I have been servicing all my vehicles for years They are honest and trustworthy. I have been servicing all my vehicles for years More