Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Albany Subaru
Albany, CA
797 Reviews
Welcome To Albany Subaru
How To Purchase Online
Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
Car Shopping Made Easy
It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile!
Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany.
We Keep You Going
Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
March 25, 2024
Response time to queries was poor and when asked no viable response was forthcoming and my text sent to the salesperson was blocked! viable response was forthcoming and my text sent to the salesperson was blocked! More
by WHEELER.BOB
Verified Customer
March 25, 2024
Staff was friendly and professional. They were able to answer all questions and in a timely manner. Job well done. They were able to answer all questions and in a timely manner. Job well done. More
by 580
Employees Worked With
March 24, 2024
Good service on vehicles. I like the online scheduling and ease of check-in. Communication and customer service has gotten worse over the last three years. I like the online scheduling and ease of check-in. Communication and customer service has gotten worse over the last three years. More
by eselsted
March 24, 2024
Nothing much to say beside the fact that management could do much better when it comes to customer service do much better when it comes to customer service More
by NICHOLASWEBAZA66
March 24, 2024
Rodrigo was very helpful in showing us everything about the car, and Don gave us lots of good information as well! the car, and Don gave us lots of good information as well! More
by kage23
March 24, 2024
Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More
by JOHNNAKA
Employees Worked With
March 24, 2024
Each time I walked in your door I was immediately pleasantly greeted by your receptionist Don Myers was an exceptional salesman Not pushy fully knowledgeable on each Subaru model & your maintenance pleasantly greeted by your receptionist Don Myers was an exceptional salesman Not pushy fully knowledgeable on each Subaru model & your maintenance selections Always returned my phone calls within the same morning or afternoon Quick to suggest my taking a photo of my wheel lugs in order to resolve a lug issue Gladly recommend Don to my friends More
by murphymarilyn31
March 23, 2024
Subaru Albany is a great service center. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. More
by gail.bourque
March 23, 2024
Service always professional, efficient, and helpful. Alan Poon was particularly good about explaining my appointment and remaining service package. Alan Poon was particularly good about explaining my appointment and remaining service package. More
by lagiaconda1
Employees Worked With
