Albany Subaru
Albany, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very Friendly staff. Had to wait maybe 30 seconds to have a rep go over my needs. Peggy was my service adviser and went over everything in detail and explained all the st Had to wait maybe 30 seconds to have a rep go over my needs. Peggy was my service adviser and went over everything in detail and explained all the steps that were going to be performed on my 2021 Forester. More
Service center was quick with diagnostic and was quick to order parts. No immediate available date to follow up but is understandable. The issue I had was requesting to get a loaner. Initially was told by order parts. No immediate available date to follow up but is understandable. The issue I had was requesting to get a loaner. Initially was told by first advisor they would setup a loaner when the parts came in as the car is not drivable for a week by then already; and would take a few days before they can replace with new parts. However was told later by the loaner coordinator that they won’t have one till 2 weeks later, which was disappointing. Ended up having to rent and use GIG car to get around for almost 2 weeks. Minor item was my new wiper blade which still had the protective cover on. The technician had mentioned to first advisor, but was not relayed to me till the second time I brought the car back in for actual replacement by the second advisor. More
Everyone at the Albany Subaru dealership has been wonderful! They’ve answered all my questions thoroughly, they’ve walked me through the process with ease, and they made sure I got all my goals in a wonderful! They’ve answered all my questions thoroughly, they’ve walked me through the process with ease, and they made sure I got all my goals in a car. Amazing team! More
Terrific as usual. The people and service are the best. Accommodating, flexible, professional and highly customer friendly. The people and service are the best. Accommodating, flexible, professional and highly customer friendly. More
Professional and polite Service seems good Hopefully no future problems Cannot think of anything else to y no future problems Cannot think of anything else to y More
Service is always top notch. Aaron takes excellent care of my car and always makes sure to let me know about any potential issues and any ongoing/upcoming services. Aaron takes excellent care of my car and always makes sure to let me know about any potential issues and any ongoing/upcoming services. More
We used the Costco Program. Don Meyers was our contact and our experience with him was excellent. Don Meyers was our contact and our experience with him was excellent. More
This is our 4th purchase from Albany Subaru and we are pleased with excellent attention we received from Stephen and others at your dealership. It made buying our new Subaru easy and not a stressful even pleased with excellent attention we received from Stephen and others at your dealership. It made buying our new Subaru easy and not a stressful event. Thanks again Dennis and Carla More
The Service Department goes above and beyond to meet your needs and staff are ways friendly and respectful. needs and staff are ways friendly and respectful. More
Victoria was very nice and made the whole process really easy! Great communication and was surprised my car was ready so quickly. easy! Great communication and was surprised my car was ready so quickly. More