Albany Subaru

Working with Jennifer Fallejo was so pleasant! She showed professionalism by being courteous and understanding to our preferences. Knowledgeable with the vehicles we were shopping for and patien She showed professionalism by being courteous and understanding to our preferences. Knowledgeable with the vehicles we were shopping for and patient in answering questions. Clear and friendly communications when explaining things. Followed up to show care. Equally pleasant working with Ms. Gianella Cruz when shopping for warranties. Excellent communication when explaining various options. Professional, courteous and patient. Ali Mehrpore was nice, understanding to our budget needs, and quite helpful in assisting us to make decisions. Five stars and thanks to Jennifer, Gianella and Ali! More

Great service, very professional and easy to work with. Diagnosed the issue and fixed it. Happy with service. Diagnosed the issue and fixed it. Happy with service. More

It is my first time to this location. Having moved from Bozeman Montana. Everything went quite well not as easy at the Mountain Location! But overall it a satisfied customer. Having moved from Bozeman Montana. Everything went quite well not as easy at the Mountain Location! But overall it a satisfied customer. More

I made an appointment to look at a used Forester on 9/15 - the original person was not available so I was lucky to work with Ahmed. We drove a few cars and after discussing options with Ahmed and Dean Mart - the original person was not available so I was lucky to work with Ahmed. We drove a few cars and after discussing options with Ahmed and Dean Martin I left the dealership with a brand new 2025 Outback in galaxy blue. As a teacher I do not make a lot of money - but I was treated with respect and left the showroom feeling blessed. On going back to learn the tech, Ahmed again came through and showed me all kinds of tricks and safety features. He even helped me install my new plates. Thank you Ahmed for your 5 star service and attention to detail. More

Quick and efficient! I dropped off the car at 7:30am and the check-in was smooth. Same for pick-up. I dropped off the car at 7:30am and the check-in was smooth. Same for pick-up. More

This is the best car dealership I have ever worked with. Great communication, fair evaluation of repairs needed and promised work is done on time. Great communication, fair evaluation of repairs needed and promised work is done on time. More

Victoria was amazing. Called/texted with updates, and helped me work through some issues with the battery/electrical. Really appreciated the care and support. Called/texted with updates, and helped me work through some issues with the battery/electrical. Really appreciated the care and support. More

I am still awaiting outstanding items associated with our car. I do not like the financing process. My credit score is 800 and the dealership extended a loan originally 9.9% interest! Follow through is non car. I do not like the financing process. My credit score is 800 and the dealership extended a loan originally 9.9% interest! Follow through is non existent. Would love a call back by ownership or management. More

Great experience as always with all the staff at Albany Subaru.I will recommend it to anyone who has a Subaru . Subaru.I will recommend it to anyone who has a Subaru . More

Everything was great, making the appointment was easy. The main entrance was closed because of construction, I received a text directing me across the street where I was checked in. The work was done quic The main entrance was closed because of construction, I received a text directing me across the street where I was checked in. The work was done quickly and I was out of there within 90 minutes. Thank you. More