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Albany Subaru
Albany, CA
1,072 Reviews
Welcome To Albany Subaru
How To Purchase Online
Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
Car Shopping Made Easy
It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile!
Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany.
We Keep You Going
Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,072 reviews
July 09, 2008
I took my sister's Subaru into this dealer as a favor to her. I did not feel positive about this dealer from the start, but since I did not have anything solid to complain about, and my sister had been tak her. I did not feel positive about this dealer from the start, but since I did not have anything solid to complain about, and my sister had been taking her car here, I respected her wishes and took it in here. I need the ignition re-keyed. This dealer did the lazy job and simply gave me a new ignition key without matching it to the door keys. They tried to pass this off as "standard" and did not even brief me on my options or ask what I wanted. When I complained, they told me again this was "standard." I spoke to the manager several times and the best she could offer me would be to return the car to its original state. She emphasized that this would be "free of charge." This was after the car had been in the shop for 4 days. In addition, my sister had spent over $1400 servicing her car there in the past year. I found this whole process absolutely appalling! The mechanics had done a sloppy job and charged for it. They assumed that since I am a young woman I would not know any better, and when I did and spoke up, the customer service was just terrible. My sister immediately switched dealers after this experience. Not only would I NOT recommend this shop, but I would go out of my way to tell someone to avoid this crooked dealership. More
by rriesenfeld
Employees Worked With
darcie, manager
January 04, 2007
I tried to buy a Subaru from this dealer a couple years ago - the worst experience ever! I was living in Chicago and moving back to the Bay Area and wanted to get a California car so there would be no prob ago - the worst experience ever! I was living in Chicago and moving back to the Bay Area and wanted to get a California car so there would be no problems and no extras to put on. They just screwed me around. Took my drivers license when I asked for a price and then left me for approximately 2 hours. No one to ask anything, no way to get my drivers license back. Then they just came back and said they didn't think I was serious. We'll I eventually bought my Subaru. When my sister bought her WRX and I bought my next car we drove out of our way to avoid these sleezy sales people. Service is lousy too. When my mechanic tried to order parts, they lost the order, and were consistantly just plain rude. I will run from this business forever, so will all my family and friends. Too bad to because I live quite close to the dealership now. More
by Tanga777
