Albany Subaru
Albany, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was a quick process to drop off my car and the service I received was friendly. I received was friendly. More
Customer service in Service Department is great, staff are really helpful and friendly, use the Express Service which works for me. are really helpful and friendly, use the Express Service which works for me. More
I went in expecting nothing, and I left feeling like I found my new “car family”. Everyone was so nice - it was the 3rd dealer I’d been to and none of them had this feeling. I ended up making a great de found my new “car family”. Everyone was so nice - it was the 3rd dealer I’d been to and none of them had this feeling. I ended up making a great deal and walked out a 2024 Crosstrek owner. They even accommodated that I had to get to work and got the paperwork done quickly. I swear I left feeling like I had made all these new friends. More
Alex provided great service! He was very professional, patient and courteous. Don made sure that I got the price I wanted. Thank you! He was very professional, patient and courteous. Don made sure that I got the price I wanted. Thank you! More
The entire team at Albany Subaru was extremely attentive to my needs. Their communication was excellent and they accommodated me with different options. I felt respected and well taken care of. Unfortunatel to my needs. Their communication was excellent and they accommodated me with different options. I felt respected and well taken care of. Unfortunately, Ricardo was in an accident and could not meet for our appointment. However, he made sure to inform his colleague of my appointment so it did not have to be rescheduled. Ahmad and Dean were kind and went out of their way to ensure I left with a smile on my face. More
Quickly helped me to diagnose and fix a battery problem, and got it for me under warranty. Thanks, Aaron. and got it for me under warranty. Thanks, Aaron. More
Subaru serviced my 2024 Crosstrek, took good care pf the car and the staff rated here were welcoming and very helpful. car and the staff rated here were welcoming and very helpful. More
Tori did a great job facilitating communications about the repairs needed on my car. I was not fully aware of the cost build-up that occurred while my car was there ($4300). She also provided me with a f the repairs needed on my car. I was not fully aware of the cost build-up that occurred while my car was there ($4300). She also provided me with a free car wash down the street. However, that was needed bc someone spilled coffee all over the hood of my car. The procedures for using a lender car changed the night before I arrived, so that took longer than expected and luckily I could access my insurance info online. The lender car was a new Outback that was very nice, which I appreciated. I had expected to pay under $2000 for my maintenance tune up, so I am frustrated that it cost me more than twice that with additional work needed. More