Albany Subaru

Outstanding, thorough and efficient service diagnostics when my Subaru Forester suddenly, occasionally stopped displaying all dashboard indicators while driving. The tech did a road test and then updated when my Subaru Forester suddenly, occasionally stopped displaying all dashboard indicators while driving. The tech did a road test and then updated the car’s software. That seems to have fixed the problem. More

The service department was very friendly and helpful. Victoria knew just what we needed and explained the differences between the service option and how different features of the plans would fit how we d Victoria knew just what we needed and explained the differences between the service option and how different features of the plans would fit how we drive our car. The waiting area was clean and comfortable and a nice place to wait. Victoria came and explained that we need a new cabin filter and I felt she was being honest and not just trying to up-sell me. A very pleasant experience. More

These guys were great. Ryan and Don are very friendly and easy going. No pressure, if I declined any optional things, we just moved on. They answered any questions easily a Ryan and Don are very friendly and easy going. No pressure, if I declined any optional things, we just moved on. They answered any questions easily and made sure I had all the information I needed before signing. Both did everything possible to get the lowest payment and price possible, didn't matter if it was $100 or $1. Don even got a last minute $2.12 just before I put my first signature down. Overall, a fantastic experience. I walked in at 3pm and was ringing the bell just a bit before 6pm. I don't see Ryan in the people I worked with, so the next person should give him 10 stars to make up for it. More

Torri is very knowledge and patient. She helped me fix a complicated issue with the Subaru telematics module in an aftermarket radio head unit on our 2019 WRX STI. Super happy! She helped me fix a complicated issue with the Subaru telematics module in an aftermarket radio head unit on our 2019 WRX STI. Super happy! More

I had the tires on my car replaced. Service was fast and efficient. Torii kept me informed of progress. Service was fast and efficient. Torii kept me informed of progress. More

Great service, I got routine maintenance done through the cardoc program and had a loaner car while they worked on it. cardoc program and had a loaner car while they worked on it. More

Extremely competent service center combined with fair and honest interactions. Makes me want to buy a new car from them! honest interactions. Makes me want to buy a new car from them! More

My car needed routine service and stopped by to see if they could take me. The service person (Alan) was great and he said no problem. Service was supposed to take a few hours, but they were done in abo they could take me. The service person (Alan) was great and he said no problem. Service was supposed to take a few hours, but they were done in about an hour. Great service for a dealer! More

Excellent and prompt assistance buying a new car. Fio was my salesperson and she was very good. Don in financing was too. Fio was my salesperson and she was very good. Don in financing was too. More

I had the 90 minute express oil change & tire rotation completed in 90 minutes. Kudos to Albany Subaru! completed in 90 minutes. Kudos to Albany Subaru! More