Albany Chrysler Dodge Jeep Ram
Albany , OR
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First time using this dealer, needed a recall service completed for my Ram. Rich in the service department was kind, professional, informative and got me in within a week! I will come here for future Ram completed for my Ram. Rich in the service department was kind, professional, informative and got me in within a week! I will come here for future Ram services. More
Carter and Jake exceeding my expectations recently when I went there to purchase my new car. They both went above and beyond to make sure I got the vehicle that I wanted while also getting the best price. T went there to purchase my new car. They both went above and beyond to make sure I got the vehicle that I wanted while also getting the best price. They were both very patient and treated me like a friend. I couldn’t recommend them both enough. I’ll definitely be going back in the future! More
Just traded in my truck that was having mechanical issues. Carter was the gentlemen that I worked with in Sales. I also got the pleasure of working with the GM-Jake, Sales Manager-Israel, and Finance issues. Carter was the gentlemen that I worked with in Sales. I also got the pleasure of working with the GM-Jake, Sales Manager-Israel, and Finance Manager-Jon. All top shelf people, excellent customer experience, non-pressure realistic negotiations. Did not try to force a deal on the first day. Gave me more than a fair price for my truck, and still didn't try to get me on the back end. I highly recommend these guys if you want a no pressure, quick, and professional car buying experience. -The Gartons More
Friendly, knowledgeable staff. This is the only dealership who processed my Jeep Mastercard reward points. While they were not familiar with the program, they were not annoyed or This is the only dealership who processed my Jeep Mastercard reward points. While they were not familiar with the program, they were not annoyed or dismissive that I wanted to use the points as every other dealership was. Technician quickly diagnosed the coolant leak issue as well as replaced a faulty sensor that I finally scheduled the appointment for in the first place. Resolved both issues faster than anticipated, too. Just scheduled an oil change. I could save time by going anywhere in Salem, but would rather make the short drive to a trusted service center. More
These guys were so attentive to your needs. I was very impressed, I didn't feel pushed or anything. Ben Schwartz was a gem. I ended up buying a vehicle from a family member but I will defiantly I was very impressed, I didn't feel pushed or anything. Ben Schwartz was a gem. I ended up buying a vehicle from a family member but I will defiantly recommend this place to anyone who wants quality customer service to buy their car! More
I cant say enough about how great my experiences have been with this dealership. The service department has been phenomenal, and Grant has been a great salesman with no pressure, ever. Grant and Jake wen been with this dealership. The service department has been phenomenal, and Grant has been a great salesman with no pressure, ever. Grant and Jake went above and beyond to make sure we got the truck we were looking for last month. At the price we wanted. Overall, I've purchased 4 brand new trucks from this dealership, and I will continue to give them my business. If you are looking for a new vehicle, go see Grant. You'll be happy you did. More
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate s light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied. More