Alan Webb Nissan

Tania was very professional and was excited to help us look for a car for our son. I appreciated her professionalism and hard work for us. look for a car for our son. I appreciated her professionalism and hard work for us. More

Great customer service! Amazing staff Staff always has smile on their face! Always explain what they’re doing to my vehicle and always go into detail about pricing before doing anything ex Staff always has smile on their face! Always explain what they’re doing to my vehicle and always go into detail about pricing before doing anything extra More

Service on our 2012 Nissan Xterra. I screwed up my appointment time but your staff was very considerate and helpful, I was politely told that they would be happy to service our eigh I screwed up my appointment time but your staff was very considerate and helpful, I was politely told that they would be happy to service our eighth, but I would have to wait for awhile. Over all the experience was a good one. More

poor service The service center has not put in the correct amount of oil on every oil change, 1-2 quarts low is not acceptable. Apparently checking the dip stick i The service center has not put in the correct amount of oil on every oil change, 1-2 quarts low is not acceptable. Apparently checking the dip stick is not part of their training. More

Amazing experience The sales manager Jim went above and beyond to make sure I had a good experience and took very good care of my family Christian got us through all the The sales manager Jim went above and beyond to make sure I had a good experience and took very good care of my family Christian got us through all the paperwork and entertaining my wife and daughter while i was looking at my new truck More

Continued good service at Allan Webb Nissan Service is always great to work with. Appreciate the prompt service and never feel pressured to buy something I may not need. Love my Nissan. Only Service is always great to work with. Appreciate the prompt service and never feel pressured to buy something I may not need. Love my Nissan. Only negative comment is that the GPS screen is too small. More

Service fast Alan Webb Nissan Service was timely, great up to date communication, work was completed as promise and car was returned clean, no grease marks or oil spilled on the en Service was timely, great up to date communication, work was completed as promise and car was returned clean, no grease marks or oil spilled on the engine. As I sat in the service lounge, Curtis was communicating to several customers. Curits was always in a cheerful mode and very positive in dealing with his & Alan Webb's customers More

Happy Curtis always take good care of me. Even when he is busy, he handles it with calm and efficiency. I work in customer service for many years. You don’t Curtis always take good care of me. Even when he is busy, he handles it with calm and efficiency. I work in customer service for many years. You don’t see gentleman like him every day. 😊 More

Quality Customer Service Very good customer service. Comfortable waiting area with complimentary water and coffee. Curtis was very attentive and kept me update as to when my Very good customer service. Comfortable waiting area with complimentary water and coffee. Curtis was very attentive and kept me update as to when my car would be ready. More

good job Everything from making the appointment to paying the bill went well, just as i expected. The above line was a succinct expression of my experience, Everything from making the appointment to paying the bill went well, just as i expected. The above line was a succinct expression of my experience, I consider it a good report that reflects well on your business. Forcing me to go back and extend my review does not reflect well on your customer service. I don't remember the name of the service person, I could take the time to find it on the receipt, but your records should tell who took care of me, no need for me to spend that time. I'm sure all your people are great. In fact one of the mechanics walked me to the service office, good job. If you want to make a good impression on customers, just take a good review as it stands. I was satisfied, and will be back again, so I am responding -- next time you bug me about not giving you enough, I'll just not respond. Your service and sales people do a good job. Your survey people don't know how to deal with customers. You should fix that. I just tried to submit this again and found that you wouldn't accept it if I didn't check the number of stars -- AGAIN. Don't tempt me to switch from four stars to one, just because your people don't know how to conduct a good survey. More