Alan Webb Mitsubishi
Vancouver, WA
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253 Reviews of Alan Webb Mitsubishi
My service appointment was done quickly and throughly. The customer service people in both the service area and the parts area were very friendly and went out if their way to make sure I had the info I n The customer service people in both the service area and the parts area were very friendly and went out if their way to make sure I had the info I needed. Waiting area was clean and comfortable. More
Gals at front desk, very efficient and friendly. Work done quickly. Only complaint is the vaccuming was not done very well. None in back seat floors at all. I did it myself when I got home. The car Work done quickly. Only complaint is the vaccuming was not done very well. None in back seat floors at all. I did it myself when I got home. The car was washed well though. More
I bought my car in August, and since I have had 0 problems. Every employee at the dealership continues to show me I chose the best. Anytime I need a oil change or routine maintenance done they get me problems. Every employee at the dealership continues to show me I chose the best. Anytime I need a oil change or routine maintenance done they get me in within that week! I appreciate everything they’ve done! More
I only worked with Brandy, and she was great. She made a diagram of the situation with my brakes and listed the 4 items that needed attention in order of importance. She made a diagram of the situation with my brakes and listed the 4 items that needed attention in order of importance. More
Friendly service. Seem to be short staffed since things take longer but at least I am treated nicely and as quickly as possible Seem to be short staffed since things take longer but at least I am treated nicely and as quickly as possible More
Although I had a great experience with my sales guy Mike, within a month of owning the car, I had to take it in for service. 2300 bucks later, I had to fix the breaks which were very worn. The so called howe within a month of owning the car, I had to take it in for service. 2300 bucks later, I had to fix the breaks which were very worn. The so called however many check points before they sell cars must have missed this. We had cracks that caused a coolant leak created smoke from the exhaust. Rust... cracks... breaks... Must not be part of this amazing check that you guys do. We did ask for help with the bill. No help was offered. Very unsatisfied. More