Alan Webb Mitsubishi
Vancouver, WA
Filter Reviews by Keyword
By Type
253 Reviews of Alan Webb Mitsubishi
A small dealership with personalized service Don’t let the size and location of this place fool you. The employees and helpful and the price is right. Of all the people I spoke with when look Don’t let the size and location of this place fool you. The employees and helpful and the price is right. Of all the people I spoke with when looking for a new car, Jacob was the one who wanted to help without being pushy. He was excited to show the vehicles I was interested and answered all the questions I had. More
A bit unorganized but over all great I was impressed with this dealership's lack of pressure when it came to buying a new car. They made it very simple. I did not feel pressured once. I was impressed with this dealership's lack of pressure when it came to buying a new car. They made it very simple. I did not feel pressured once. More
Like to be treated poorly and ripped off? Stop by! Horrible experience. I was lied to, parts replaced were not OEM, still haven't received items that I purchased after a year! Will not return my calls Horrible experience. I was lied to, parts replaced were not OEM, still haven't received items that I purchased after a year! Will not return my calls or reply to my letters. Cheesy old school sales guy that smokes and stares after women. Completely rude! Employee, AC, covered up an accident with the vehicle and admitted it later! Tom in sales was great, that was the only positive. More
Don't waste your time Horrible experience, inexperienced finance department, super long process, won't return your calls (I've now left 2 messages with the receptionist and Horrible experience, inexperienced finance department, super long process, won't return your calls (I've now left 2 messages with the receptionist and still haven't received a return call), very slow to process your deal (my trip permit expired before I received my plates and the existing loan on my trade-in still hasn't been paid off 3 weeks after the deal, yet they have posted my trade-in for sale the next day when they don't legally have ownership of it?!). Don't waste your time with this dealership!! More
Rude dealship I called about a vehicle on 1/14/17 it was a ( 2017 Mirage hatchback) that was a demo with an incentive of $4300, offer good thru 1/31/17, which made I called about a vehicle on 1/14/17 it was a ( 2017 Mirage hatchback) that was a demo with an incentive of $4300, offer good thru 1/31/17, which made it a great price. I talked to Jeremy and he advised me the car was available. I attempted to get to the dealship however found I was sliding all over the road, due to bad weather. I had to return home, called Jeremy back to let him know I was unable to make it, that's called common curiosity. When I went back to the website of the car I had saved, I was upset to see the listing now, had the incentive removed from the listing. I advised Jeremy that I was upset that the price had changed so quickly, he said " ma'm prices change", the price listed now was the price of the car. He made no effort to find out what happened, and said " hey you're not even here to buy the car", in a rude and disrectful way. I am 65 years old and do not need some punk sales person talking to me so disrespectful. I would recommend avoiding this dealership. Try a dealship that cares for its customers. More
Best experience ever!!!!! Can't go wrong with Alan Webb Mitsubishi. Greatest buying experience I have ever had by far at a dealership. Staff was great and helpful. They were e Can't go wrong with Alan Webb Mitsubishi. Greatest buying experience I have ever had by far at a dealership. Staff was great and helpful. They were even able to get me the lowest percentage rate on a vehicle I have ever been able to get. Thank you to Tom, Acey and the rest of the staff at Alan Webb Mitsubishi. When i am ready for a new vehicle I will definitely return to this location. More
Quick and easy The best experience I've had buying a car. Jeremy was easygoing and helped us every step of the way. Definetely felt it was a no pressure sale. The best experience I've had buying a car. Jeremy was easygoing and helped us every step of the way. Definetely felt it was a no pressure sale. More
Best experience with sales in a long time. I come from a sales background and even a short stint selling cars myself. I have never seen such an amazing deal! We didn't have the best credit to s I come from a sales background and even a short stint selling cars myself. I have never seen such an amazing deal! We didn't have the best credit to start with and still have a 0% interest rate! My payment is reasonable and the warranties are amazing. Acey and Michael have earned my respect, I never felt pressure, never offered something I didn't want or couldn't afford. I won't be buying from anyone else. More
Miracle workers! Thanks to These guys, I was able to get a brand new car when everyone else rejected me! I had gone to 4 dealerships before Alan Webb and told them I h Thanks to These guys, I was able to get a brand new car when everyone else rejected me! I had gone to 4 dealerships before Alan Webb and told them I had bad credit, no down payment and couldn't afford a very high monthly payment. They all said they could get me a deal but after running my credit said I would need to put at least 1500 down and pay twice as much for a monthly payment than I wanted. I decided to try one more place, though. So I called Alan Webb and set up an appointment for 7:30pm on Saturday, the night before Easter, a half hour before they were supposed to close. I told the sales rep, Michael Tower, the same thing I told the other dealerships but He said to come in and he'd see what he could do and that same night he got me into a brand new Mitsubishi Mirage! (All the other dealerships offered me 5 year old cars for more money than I ended up paying for this new car!) They were able to push back the down payment 10 days and got me the exact monthly payment that I wanted! and they stayed there until 10pm just so that I drive away in my new car that night! Michael Tower and the Manager, Dave, are great guys and they will do their very best to get you into a car, not on their terms, but on your terms, working only with what you have to give them. Nothing more. I HIGHLY recommend this dealership! More
5 gold stars It was really nice to work with a car salesman who wasn't too pushy. He was very knowledgeable and helpful. I love my new car! It was really nice to work with a car salesman who wasn't too pushy. He was very knowledgeable and helpful. I love my new car! More