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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

July 04, 2022

Efficient and kind service reps along with the convenient offer of a ride home made my visit painless. More

by MAFARAY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
July 02, 2022

They were organized and prepared to make the sale. The whole process was very streamlined. More

by camden.nix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Porter, Retha Al-Baiaty, Kyle Ward
June 29, 2022

A good special was available for the service I wanted and they offered Lyft service to make the experience better. More

by BREAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Jun 30, 2022 -

Alan Webb Mazda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Let us know how we can earn that 5th star. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

June 29, 2022

Dietrik and his service staff had me in and out, with a tire service, oil change, and filter service before going on a long road trip. More

by jaycsalaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Jun 30, 2022 -

Alan Webb Mazda responded

Great to hear! We are pleased to hear that Dietrik and the service staff provided good service. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle's needs. We look forward to seeing you in the future. Have a wonderful day! Sincerely, The Alan Webb Mazda Team

June 23, 2022

Service department representative was friendly and courteous. The parts department representative was just the opposite. Maybe he just woke up on the wrong side of the bed. More

by Remy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
June 23, 2022

The service was great BUT it was a three week wait to get in-pandemic or not-unacceptable More

by IMKAEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
June 22, 2022

My car had a part failure due to very unusual circumstances. Alan Webb Mazda, especially Dietrich Blue in the service department, worked diligently with Mazda to get the back ordered part, gettin More

by bjbeck53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who besides Dietrich worked on this but they obviously did a great job., Detrik Blue
June 21, 2022

The Alan Webb service team is always easy to work with and my car runs great! More

by LISAY6751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
June 21, 2022

Horrible customer service not from the service department but from the sales department. I wanted to get a quote on my cars value and the manager did not authorize the quote till I chose one on their cards f More

by aileencohen4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember who helped me
June 20, 2022

I had my oil changed and tires rotated and it was fast and efficient and the staff were friendly and kept me informed! More

by Caitlintweedy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
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