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Alan Webb Mazda
Vancouver, WA
1,244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,244 Reviews of Alan Webb Mazda
Verified Customer
March 12, 2023
I scheduled my oil change for 11am. I drove from Battle Ground to get it done and after waiting for half an hour was told everyone was gonna go to lunch and they don’t have time to get I drove from Battle Ground to get it done and after waiting for half an hour was told everyone was gonna go to lunch and they don’t have time to get it done and had to reschedule for 1pm. So I had to drive back home and back to the dealership again. Why make an appointment a week early if you can’t fricken keep it! Seriously get it together guys! Bad customer experience and we live in an experience based economy. You guys failed hard. More
by dbrumble80
Employees Worked With
Detrik Blue
March 11, 2023
The sales rep Chris was outstanding, the car assortment was ample, the information about dealer promotions, new models arriving, incentives were discussed. No pressure, best buying experience I’ve had. was ample, the information about dealer promotions, new models arriving, incentives were discussed. No pressure, best buying experience I’ve had. More
by joyce_fam
Employees Worked With
Chris Smith, David Milbrandt
March 07, 2023
The dealership as a whole wasn't very professional. The salesperson didn't explain any features of the vehicle or the mobile app. We purchased the vehicle because we wanted that one specifically, but p The salesperson didn't explain any features of the vehicle or the mobile app. We purchased the vehicle because we wanted that one specifically, but probably won't be going back. The finance manager was wonderful. We had to return to the dealership because they forgot to fill the gas tank, but they did give us a voucher for an additional tank of gas, which was thoughtful. More
by Bre_morris
Employees Worked With
David Milbrandt, Bryson Layton, Martha Cole
March 06, 2023
Excellent buying experience. The process was super easy and fun! I was super thankful that they took time to sit in my new car with me and show me all of the cool stuff and how i The process was super easy and fun! I was super thankful that they took time to sit in my new car with me and show me all of the cool stuff and how it works. Thank you Alan Webb!! More
by Virginia Rasmussen
Employees Worked With
CJ Seaman, Detrik Blue, James Durr, Martha Cole, Max Hanley
March 06, 2023
Everyone was very accommodating and made me feel like I was very important the work to make the deal the way that I thought it should be 😊🤙🏻 was very important the work to make the deal the way that I thought it should be 😊🤙🏻 More
by sallysman97080
Employees Worked With
Chris Smith, James Durr, Martha Cole
March 05, 2023
Great people to do business with. Very helpful and understanding . I am debating between two models and they provided me with some guidance to aid me in my decision. I would definitel Very helpful and understanding . I am debating between two models and they provided me with some guidance to aid me in my decision. I would definitely recommend buying from them. More
by MACS639
Employees Worked With
Detrik Blue, James Durr, Bryson Layton, Martha Cole
