Alan Webb Mazda

Blah blah I don’t want to take the time. Took 1 hour to change oil. No vaccum on interior like have done in the past Took 1 hour to change oil. No vaccum on interior like have done in the past More

I actually go out of my way to have my car serviced here because everyone is always extremely kind and accommodating. I'm happy with everything. because everyone is always extremely kind and accommodating. I'm happy with everything. More

I recently switched from the shop I had been using for the last 3 years because they were making little mistakes and misdiagnosing problems that came up with my car. Additionally my CX-9 is getting older the last 3 years because they were making little mistakes and misdiagnosing problems that came up with my car. Additionally my CX-9 is getting older and it gives me comfort knowing that the shop I use specializes in Mazda. So far the routine maintenance has gone well and the pricing has been fair. They did run into a problem involving the replacement of a drive belt, which took several attempts to figure out, but eventually they did figure it out and they even provided a courtesy vehicle while I waited. That level of customer service would not have been possible with the previous shop. I look forward to continuing to work with the team at Alan Web Mazda. More

In my opinion the diagnostic cost should be deducted from repair cost if repair is done by dealership repair cost if repair is done by dealership More

We love the great service shop at Alan Webb Mazda. Just oil changes so far. They continue to do good work each and every time we come in. Just oil changes so far. They continue to do good work each and every time we come in. More

Your website sometimes works sometimes doesn’t especially on service specials. Service was quick and easy. Chairs in service waiting area are disgusting. Need to be replaced. on service specials. Service was quick and easy. Chairs in service waiting area are disgusting. Need to be replaced. More

I have to say that did a timely job and kept me updated on the progress of and let me know when they were done! on the progress of and let me know when they were done! More

The team alan Alan Webb is truly excited about the cars they sell and it’s obvious. They showed me all the features, talked about options, and helped me learn how all the new technology works. they sell and it’s obvious. They showed me all the features, talked about options, and helped me learn how all the new technology works. More

Bought my Mazda 3 in 2014. First couple of years they treated me very well. Sometime before the pandemic customer service like most industries went into the toilet. I purcha First couple of years they treated me very well. Sometime before the pandemic customer service like most industries went into the toilet. I purchased life time oil changes when I bought my car yet they started treating me very poorly. Now it looks like the damage has been done and they are just trying to hold on. I called and left messages on 3 different occasions over 2 weeks to schedule service and never got a call back. Finally on 4th call I got through and everything went smoothly. I miss the way the dealership used to be. The current group is a better group with customer service than the crappy people they had a couple years ago but the appearance is that this dealership is struggling in this economy. Not blaming current staff. More

This was the first time visiting Alan Webb Mazda. I did purchase and the sales process was the most pleasant I have ever experienced. Thanks to Marcos, John, and David. Great sales team. I did purchase and the sales process was the most pleasant I have ever experienced. Thanks to Marcos, John, and David. Great sales team. More