Alan Webb Mazda
Vancouver, WA
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1,245 Reviews of Alan Webb Mazda
Excellent Customer Service Devin was very helpful from the very beginning, when I waked in to the deanship he was polite and knowledgeable about the car I wanted to look at. Gav Devin was very helpful from the very beginning, when I waked in to the deanship he was polite and knowledgeable about the car I wanted to look at. Gave me all the information I would need to know and help find the right Mazda for me! Very good customer service! Devin even texted me to follow up with how the new wheels were treating me! I would sent anyone here to Devin that needed a nice set of wheels! 10/10 would recommend! More
Lifetime oil change As soon as I drive up, Jessica Pham knows who I am and is checking me in. I usually wait and the expected time they tell me it will be done is never As soon as I drive up, Jessica Pham knows who I am and is checking me in. I usually wait and the expected time they tell me it will be done is never how long it usually takes....was told 45 minutes and I'm walking out in 30 minutes. Great service..people. Always pleased. More
Amazing team. Always a great experience We have purchased two of our vehicles from this location. We have always had an amazing experience. Especially with their service dept. Jessica has al We have purchased two of our vehicles from this location. We have always had an amazing experience. Especially with their service dept. Jessica has always been helpful and has always gone above and beyond. We definitely love our Mazda. Thank you! More
Fast and easy The service here was great. I had an appointment set for a recall, I arrived there at my scheduled time and was promptly helped. Service lady said it The service here was great. I had an appointment set for a recall, I arrived there at my scheduled time and was promptly helped. Service lady said it would take about 45 minutes, they were done in about 30! Fast, easy process, just had to sign a couple papers and they got my car in right away. Thanks for the quick help. More
Friendly staff I was considering buying a used car elsewhere, but the sales staff here presented me with a great deal on a new Mazda. Olivia was very knowledgeable a I was considering buying a used car elsewhere, but the sales staff here presented me with a great deal on a new Mazda. Olivia was very knowledgeable about the Mazda3 I was interested in, and I appreciate that she stayed a few minutes after closing time to make sure I was satisfied with my purchase. More
Thanks Jessica Car was making such a horrible noise over the speakers that just being in the car was difficult and driving risky because of the distraction. Faulty Car was making such a horrible noise over the speakers that just being in the car was difficult and driving risky because of the distraction. Faulty amp in the sound system was the culprit. When she tried to use my extended warranty she was told only good at selling dealer which is 25 miles or so away in heavy traffic, however they agreed to allow one time. All fixed now! More
Helpful Megan was as helpful as can be. This was my first service at Webb and she made it easy and also helped me to synchronize my Bluetooth cellphone to th Megan was as helpful as can be. This was my first service at Webb and she made it easy and also helped me to synchronize my Bluetooth cellphone to the vehicle. More
Repair on the park thingy I had purchased my Mazda from McCords Auto but they could not repair the problem so they sent me to Alan Webb who worked me in without an appointmen I had purchased my Mazda from McCords Auto but they could not repair the problem so they sent me to Alan Webb who worked me in without an appointment. It did take a long time to get my car in but while I waited in the lobby, the frontline staff were exceedingly polite and welcoming. They are to be commended for their customer service. Also, while I was there quite a while my car appears to be completely fixed and I want to thank the service staff alsol More
Good visit As usual, treated very well. Jessica and other front counter service help did well as usual.Always pleased wirh appointments. Thank you to the entire As usual, treated very well. Jessica and other front counter service help did well as usual.Always pleased wirh appointments. Thank you to the entire Webb group. More
Fast and Affordable From the initial call, to setting the appointment, to the wave goodbye, a fast and affordable experience. And there were snacks in the waiting room!!! From the initial call, to setting the appointment, to the wave goodbye, a fast and affordable experience. And there were snacks in the waiting room!!! More