Alan Webb Mazda
Vancouver, WA
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1,245 Reviews of Alan Webb Mazda
Oil Change/Tire Rotation Appreciate the continued service as expected/anticipated. Especially appreciated seeing Megan Robin back at the service counter. While she was gone Appreciate the continued service as expected/anticipated. Especially appreciated seeing Megan Robin back at the service counter. While she was gone it just wasn't quite the same quality of counter service. Others were adequate just not quite the same. More
Enjoyable! I came in for a routine oil change and because I had my back brakes replaced last year, I was expecting to be told that my front brakes needed repair. I came in for a routine oil change and because I had my back brakes replaced last year, I was expecting to be told that my front brakes needed repair. However, I was informed they looked fine. I was good to go. Love the honesty. More
Battery I was a bit disturbed that they did not have a battery in stock and we had to wait two weeks for a battery to show up. However, it was explained to m I was a bit disturbed that they did not have a battery in stock and we had to wait two weeks for a battery to show up. However, it was explained to me that batteries do not have a long shelf life and so minimum numbers were kept in stock. Secora, the person I dealt with, was patient and thorough in her explanation, and took what could have been an unpleasant situation, I was ready to be angry over the delay, into a pleasant experience. More
Knowledgeable and easy to work with We worked mostly with Peter Gregg who went out of his way to make the car buying experience easy on us. He made sure to show us all the cool things ab We worked mostly with Peter Gregg who went out of his way to make the car buying experience easy on us. He made sure to show us all the cool things about the car which we appreciated very much. He also stayed in touch throughout the process and made sure we got our garage door opener that we forgot in the trade in. Thanks Peter. More
Tire change I liked service in your dealer location. All were friendly , ready to help. I am also satisfied with the time of waiting. The only one thing - I wish I liked service in your dealer location. All were friendly , ready to help. I am also satisfied with the time of waiting. The only one thing - I wish next time car washing will be more accurate and neat I will recommend your dealer location to all my friends. Thank you. More
Good Car Buying Experience Buying a car usually ends up as a stressful experience. It should not when you are excited and looking forward to your new vehicle. When I find a ca Buying a car usually ends up as a stressful experience. It should not when you are excited and looking forward to your new vehicle. When I find a car salesman who doesn't make the experience into a stressful event, I give them high marks. Manny Vargas is one of those with high marks. I went to four dealerships to find the one I wanted to do business with. I ended the search with Manny. He was knowledgeable and worked to get us the car my wife and I wanted. He was straight forward and not pushing some phony marketing scheme as I found at a couple other dealerships. Not only that but he was fun to be around. I would recommend anyone looking for a Mazda to contact Manny. More
Understanding and caring Today I went into Alan webb Mazda at the Vancouver Washington location to speak directly with Manny vargas who I spoke with previously on the phone a Today I went into Alan webb Mazda at the Vancouver Washington location to speak directly with Manny vargas who I spoke with previously on the phone about purchasing a vehicle, and as I entered his office he really made my day. I sat down maybe for five minutes to go over some vehicles, and as I was sitting their he had Ryan get a vehicle for me to test drive ( wich was fantastic ) it's like these two knew who I was, and what I wanted! Though I wasn't able to leave with the vehicle I definitely would recommend Manny and Ryan for your go to salesman! Manny and Ryan thank you so much for your sweet service. More
Nice job, timely and courteous . They upgraded our Mazda Connect for Apple Carplay. Secora gave us a quick tutorial which was very helpful. I'm not positive that the extra recomm . They upgraded our Mazda Connect for Apple Carplay. Secora gave us a quick tutorial which was very helpful. I'm not positive that the extra recommended service items (change pwr steering fluid and clean throttle body) were really necessary at just 30K miles, so I opted to not have it done until I can check the owners manual. More
Routine servicing Only a oil change but a great experience going there. No hassles and they answer my questions. I also brought up a problem and was told it’s under w Only a oil change but a great experience going there. No hassles and they answer my questions. I also brought up a problem and was told it’s under warranty and scheduled a time for repair. More
Car Hunt!! 🚙 I have to say that working with Manny has been an absolute pleasure! Great sense of humor, kind and really listened to my needs and concerns! Car shop I have to say that working with Manny has been an absolute pleasure! Great sense of humor, kind and really listened to my needs and concerns! Car shopping can be so daunting! I will definitely seek Manny out in the future when I need another new car😍 More