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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

May 22, 2019

Service visit - routine maintenance Really liked the attentive service peeps. Both the Service desk and mechanic who rode with me before and after adjustment to tire balance issues. Grea More

by RFDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxwell Tanner, Secora Jones
May 22, 2019 -

Alan Webb Mazda responded

RFDavis, Awesome! We are pleased to read that you received great customer service on your recent visit. Thank you for taking your time to leave this nice review. We look forward to servicing your vehicle's needs in the future. Respectfully, The Alan Webb Mazda Family

May 21, 2019

Miata purchase Disappointed in the trade in value quoted by ??? (it wasn't Devon) We walked away, Devon offered a reasonable value on our trade in so we came back an More

by Quilt911
Recommend Dealer
Yes
Employees Worked With
Devin Fahrion
May 21, 2019 -

Alan Webb Mazda responded

Quilt911, Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach to our Sales Manager, Steve Mantzouris, at 360-334-3004 ext 350 and our Service Manager, Jamie Regallie, at 360-334-3002. Take care and enjoy your new Miata Respectfully, The Alan Webb Mazda Family

May 19, 2019

Two Cars This is a simple quick review. About two weeks ago I bought a Mazda 5 from Peter Gregg at Alan Webb Mazda. It was such a good experience a week late More

by dancer42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg
May 20, 2019 -

Alan Webb Mazda responded

Dancer42, Awesome, we are happy to hear that Peter provided a good car buying experience not once but twice. Thank you for taking your time to leave a wonderful review and 5 star rating. Your feedback is welcome and helps us to continue to grow and build a positive customer driven environment. We look forward to servicing your Mazda 5 and your Mazda 3 in the future. Take care and enjoy your new Mazda 5 and 3 Sincerely, The Alan Webb Mazda Family

May 18, 2019

Reca perform recall, oil change and full circle inspection. The service was good, courteous attention and in less time than expected. It is a pleasure to have my car serviced in this manner. Conchita More

by CONCHITAHURNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gilcrease, Secora Jones
May 20, 2019 -

Alan Webb Mazda responded

Conchita, We are please to hear that the service was good on your recent visit. Thank you for taking your time to leave a nice review and 5 star rating. We look forward to serving your vehicle's needs in the future. Sincerely, The Alan Webb Mazda Family

May 17, 2019

Love my adult Miata Just got this new car so still getting used to it. I found the buying experience to be quite pleasant. No one was overly aggressive on selling me whic More

by tmebaker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg, Manny Vargas
May 17, 2019 -

Alan Webb Mazda responded

tmebaker, Awesome! We are pleased that you chose to purchase your vehicle from us and that you had a wonderful experience. Thank you for taking your time to leave a great review and a 5 star rating. We sincerely appreciate your feedback because it helps us continue and improve our ability to improve to provide a positive customer experience. We look forward to doing business with you again in the future. Best Regards, The Alan Webb Mazda Family

May 16, 2019

Great Experience I scheduled my 5k service using the online tools. All went exactly as scheduled. Greeted promptly, great waiting area and amenities and out in an hour More

by GERALD.MASSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Robin
May 17, 2019 -

Alan Webb Mazda responded

Gerald Massey, Great, we are happy to hear that your recent visit went so wonderfully. Thank you for taking the time to leave your nicely done review and 5 star rating. This helps us to continue to grow and improve our ability to serve you and others. We look forward to seeing you and servicing your vehicle's needs in the future. Sincerely, The Alan Webb Mazda Family

May 11, 2019

Great as always This is my go to place for my Mazda. I’ve had a couple Mazda cars and it’s always been great service. I’ll be going back. More

by RPS7682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Robin
May 16, 2019 -

Alan Webb Mazda responded

RPS7682, We are pleased to read that you had another great visit with us. We greatly appreciate you taking the time to share a lovely review. This helps us to continue to grow and improve our ability to serve you and others. We look forward to seeing you and your Mazda in the future. Best regards, The Alan Webb Mazda Family

May 10, 2019

Personal service When I go in, Megan remembers who I am, my car and all of my questions. Personal service like that is valuable to me. Secora is very helpful and calle More

by RoBurnham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Megan Robin, Secora Jones
May 16, 2019 -

Alan Webb Mazda responded

Ms. Burnham, Awesome, we are so happy to hear that you continue to receive that personal service that is so valuable to you. Thank you for taking the time to leave wonderful feedback and a 5 star rating. We sincerely appreciate your insight because it helps us continue and build a better customer experience. We appreciate you as a customer and look forward to serving your Miata's future needs.

May 10, 2019

Regular service Service staff has great service and quick response. I always bring my son, she is very kind to him and I impressed her smile and hospitability is good More

by AVENTINE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Robin
May 16, 2019 -

Alan Webb Mazda responded

AVENTINE2000, We are pleased to read that you had a nice visit with us. We sincerely appreciate you taking the time to share a nice review. We always strive to meet the needs of our customers no matter the situation. Let us know how we can earn that 5th star. This helps us to continue to grow and improve our ability to serve you and others. We look forward to seeing you and your vehicle's needs in the future. Respectfully, The Alan Webb Mazda Family

May 10, 2019

Car maintance Megan was great to work with from beginning to end. She quoted me the correct cost of the visit, had a lender car ready for me and notified me as soon More

by marywin02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Robin
May 16, 2019 -

Alan Webb Mazda responded

marywin02, We are happy to read that you had a great visit with us. We greatly appreciate you taking the time to share a nice review. We always strive to meet the needs of our customers no matter the situation. Let us know how we can earn that 5th star. This helps us to continue to grow and improve our ability to serve you and others. We look forward to seeing you and your vehicle's needs in the future. Best regards, The Alan Webb Mazda Family

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