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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

June 19, 2019

Hassle-free experience and excellent service My wife and I recently purchased a new CX-5 from Alan Webb, and we couldn't have been more pleased with the experience. Devin was very knowledgeable a More

by Nick J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fahrion
Jun 21, 2019 -

Alan Webb Mazda responded

Nick J, Awesome! We are thrilled to hear that you experienced a hassle-free and excellent service during your recent purchase. Thank you for taking your time to share to kind review and 5 star rating. Your feedback, recommendation, and time are valuable to us. We look forward to servicing your new CX-5 in the future. Take care and enjoy your new CX-5 Sincerely, The Alan Webb Mazda Family

June 13, 2019

Good experience Devin was able to show us the car that met all our requirements. Then Payton helped us with the buying process. Overall very good experience, personne More

by jreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton Holmberg, Devin Fahrion
Jun 21, 2019 -

Alan Webb Mazda responded

Javier Real, We are pleased to hear that you had a good experience during your recent vehicle purchase. Thank you for taking your time to share this kind review. We appreciate your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to servicing your vehicle's future needs. Take care and enjoy your new vehicle. Sincerely, The Alan Webb Mazda Family

June 12, 2019

Great buying experience Olivia was able to quickly get us in the car we wanted. She listened to what we wanted in a new vehicle and made sure we were happy. Thank you! More

by maggiemyado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Lyon
Jun 21, 2019 -

Alan Webb Mazda responded

maggiemyado, Great to hear! Thank you for taking your time to share this great review and 5 star rating. Your feedback and time are valuable to us, it helps us to build a positive customer experience for you and others. We look forward to servicing your new vehicle in the future. Warm Regards, The Alan Webb Mazda Family

June 07, 2019

Great customer service and Speedy service Thank you Megan for such a warm welcome and finding me a car 🚗 for a few hours while my car was being serviced. I really appreciate it so much! Also, More

by Stan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Robin
Jun 11, 2019 -

Alan Webb Mazda responded

Stan H., Thank you for taking your time to share this warm review. It's feedback like this that helps us to continue to build a positive customer experience. We are happy to hear that Megan provided a great customer experience on your recent visit. We look forward to many more opportunities to provide a wonderful service experience in the future. Sincerely, The Alan Webb Mazda Family

June 07, 2019

Got my Mazda I had a great experience working with Peter Gregg. He was very informative and took his time to show me the features during my test drive. That ma More

by Lhogaboam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg
Jun 11, 2019 -

Alan Webb Mazda responded

Ms. Hoganboam, We are happy to hear that you had a great experience with Peter during your CX-5 purchase. Thank you for taking your time to leave this nice review. and 5 star rating. We look forward to servicing your CX-5's future needs. Enjoy your new CX-5! Sincerely, The Alan Webb Mazda Family

June 07, 2019

Sales person was wonderful but financing was terrible. Devin was an excellent sales person and if not for him, the entire experience would have been terrible.. The paperwork was the major problem and multi More

by chasepat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Fahrion
Jun 11, 2019 -

Alan Webb Mazda responded

Ms. Chase, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Take care and enjoy your new Mazda. CX-5 Chris Porter General Manager Alan Webb Mazda 360-574-1131 ext 257 chrisp@alanwebbautogroup.com

June 06, 2019

Flawless buying experience Olivia Lyon helped us purchase a new car. She is very knowledgeable & helpful! The experience was quick & easy & no pressure. They gave us what we More

by Wadeskg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Olivia Lyon
Jun 11, 2019 -

Alan Webb Mazda responded

Wadeskg, Thank you for taking your time to share this wonderful review and 5 star rating. We are thrilled hear that Olivia provided a flawless buying experience. We llok forward to servicing your new Mazda in the future Take care and enjoy your new Mazda. Sincerely, The Alan Webb Mazda Family.

June 05, 2019

The best experience ever Working with Ryan sundine was a fantastic experience I have never bought a car with so much ease and speed. Ryan was friendly helpful and so was every More

by janetm.godsil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sundine, Garret Carter
Jun 05, 2019 -

Alan Webb Mazda responded

Jane, Prefect! We love to hear that you had a fantastic experience working with Ryan. Thank you for taking the time to leave this lovely review and 5 star rating. We appreciate your feedback and time. We look forward to servicing your CX-9 in the future. Enjoy your CX-9! Sincerely, The Alan Webb Mazda Family

June 04, 2019

Applying Simonize orotection I dropped off vehicle and loaner was ready to go. Thought it would be all day but done early afternoon. New CX-5 looks great!! Miss my Miata but lovin More

by Plivinwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson
Jun 04, 2019 -

Alan Webb Mazda responded

Plivinwell, Fantastic! We are thrilled to hear that we exceeded your expectations during your recent service visit. Thank you for taking your time to share this lovely review and 5 star rating. We appreciate your time and feedback. We look forward to servicing your new CX-5 needs in the future. Take care and enjoy your new CX-5 Sincerely, The Alan Webb Mazda Family

June 01, 2019

Purchased 2018 Mazda 6 Touring over Memorial Day weekend I saw an ad with a good price on the website that brought me to the dealer. I was helped by Peyton and tested a couple of cars on Friday afternoon. B More

by Happycustomer, Mal2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Holmberg
Jun 04, 2019 -

Alan Webb Mazda responded

Happycustomer, Mal 2019, Thank you so much for your feedback, it means a great deal to us knowing we have happy customers! We are thrilled that Peyton provided great customer experience during your recent Mazda6 purchase. We look forward to servicing your Mazda6's future needs. Sincerely, The Alan Webb Mazda Family

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