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Alan Webb Mazda

Vancouver, WA

4.7
1,239 Reviews
Whether you're in need of a new 2024-2025 Mazda or used car, our skilled auto staff is here to help you find exactly what you're looking for. Looking for reliable service or parts center serving the Vancouver, Portland, Beaverton, Gresham or St. Helens, OR areas? Come on down and get your fix at Alan Webb Mazda today! Speaking of new 22024-2025 Mazda CX-5, Mazda3, CX-50, Mazda CX-90 and CX-70 models, you have the pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Alan Webb Mazda. If there are any questions you have that need answering, the automotive experts on our staff are here to cater to your every automotive need.
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3716 NE 66th Ave

Vancouver, WA

98661

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Showing 1,239 reviews

March 10, 2022

I was able to digitally schedule an appointment for a Life time Oil Change and tire rotation for the next day. The front desk guy was very friendly. My car was serviced in the time frame that I needed- a More

by MESHELLSILVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Alan Webb Mazda responded

Michelle, We are happy to hear that your service was easy from scheduling to pickup. We value your time and feedback. We look forward to seeing you and your Mazda CX-5 in the future. Thank you for choosing Alan Webb Mazda for your service needs. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 08, 2022

Have been a customer for over 25 years. Two vehicles, both Mazdas. Very satisfied with their services. More

by REBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Erskine, Jacob Cooksey
Mar 16, 2022 -

Alan Webb Mazda responded

Ronald, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are thrilled to hear that our staff has continued to earn your business for 25 years. We can't thank you enough for your continued loyatly. We look forward to seeing you and your Tribute in the future. Have a wonderful day and take care. Sincerely, Your Alan Webb Mazda Auto Family

March 07, 2022

My Mazda dealer is always courteous and prompt, explaining anything I might ask! The office is well-stocked and clean. I always recommend this dealership, as they have taken good care of my car a More

by RSK20S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know other names of those who help. Sorry, Floyd Quiding
Mar 16, 2022 -

Alan Webb Mazda responded

Rodney, We are pleased to hear that we are always courteous and prompt. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda3's service needs. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 07, 2022

Simple recall which should have taken an house but ended up taking a day. Courteous staff and they handled it well. More

by AB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that our staff was courteous. We are sorry for the lengthy appointment. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 07, 2022

Chris Smith was an excellent Sales Rep. Starting with email conversations to the actual dealership transaction. More

by MMOLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Milbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Alan Webb Mazda responded

Michael, We are pleased to hear that Chris was an excellent sales rep from start to finish. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle needs. We look forward to seeing you and your Mazda CX-30 in the future. Take care and enjoy your new Mazda! Sincerely, Your Alan Webb Mazda Auto Family

March 05, 2022

A pleasant and friendly experience. No high sales pitching. I would definitely recommend to a friend 😊 More

by lazydaysys2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Milbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Salaz, James Durr, Nick Kennedy
Mar 16, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that your experience was pressure-free earing your recommendation. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

March 01, 2022

Service department was able to repair my tire quickly this afternoon, and did a simple patch so I could keep on driving, and not have to replace my tires right away. This is very much appreciated! More

by wesgarton26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Alan Webb Mazda responded

Wes, We are pleased to hear that we were able to get you back on the road safely. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your service needs. We look forward to seeing you and your CX-5 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

March 01, 2022

If you want to have a nice car buying experience without working with slicked up robots with fake personalities, check out Webb's Mazda. They have a great sales team that appear to work together for the be More

by calbert3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts guy was great on 2/23/22 at 6:30ish, Retha Al-Baiaty, Kyle Ward
Mar 02, 2022 -

Alan Webb Mazda responded

Hello, Thank you so kindly for your nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that our staff was a cohesive team providing the best customer service. We hope to see you soon. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

February 28, 2022

Made me realize I should change my own oil and filter. 4 stars for saving me money in the long run! More

by Palmersquall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idk
Mar 02, 2022 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Floyd Quiding, to discuss this matter at 360-574-1131 ext 230 or floydq@alanwebbautogroup.com

February 27, 2022

I wasn’t planning on buying a car. Red was informative with his information regarding Mazda vehicles. More

by michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Retha Al-Baiaty
Feb 28, 2022 -

Alan Webb Mazda responded

Michelle, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that Red was informative. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

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