Alan Webb Chevrolet
Vancouver, WA
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709 Reviews of Alan Webb Chevrolet
Purchase of 2019 Equinox Mike and Dave were very helpful and not pushy. The dealership was exceptionally clean and we felt very comfortable and satisfied with our purchase. Th Mike and Dave were very helpful and not pushy. The dealership was exceptionally clean and we felt very comfortable and satisfied with our purchase. The process was a bit lengthy but we managed. More
Enjoyable, Professional. The atmosphere of the dealership is welcoming and relaxed. The entire staff are professional and knowledgeable. The selection of vehicles is excelle The atmosphere of the dealership is welcoming and relaxed. The entire staff are professional and knowledgeable. The selection of vehicles is excellent. The vehicle's are competitively priced. The actual purchasing process is as enjoyable as having lunch with a friend. More
Okely dokely My sales person, Jamie Johnson was great. Your facility is somewhat lacking in amenities. Have to pay for coffee.. water. The one day I was there to s My sales person, Jamie Johnson was great. Your facility is somewhat lacking in amenities. Have to pay for coffee.. water. The one day I was there to sign papers, your coffee machine was out of order! 1.50 for bottled watet?! Oh and finance guy messed up first set of papers and had to reprint and have me sign again last minute and I still don't have copies of the financial terms!! Was supposed to email them to me. After multiple phone calls and text to my salesperson about it...nothing yet. It's been 5 days now. More
DONT SERVICE YOUR CAR OR TRUCK HERE! I brought my 2002 Silverado in last week oil change, prior to service I called for a quote. The quote was $84.00, being a Duramax diesel I thought tha I brought my 2002 Silverado in last week oil change, prior to service I called for a quote. The quote was $84.00, being a Duramax diesel I thought that was reasonable. I also had a oil leak I wanted a quote for repair. When I went to pick up my truck the bill was $ 105.00! I explained that I called and was quoted $84. The salesman claimed that was only with a coupon? I was not told about a coupon! I asked about the oil leak and how much it would cost for the repair. The service person said there was no leak or there would be a note on the service form. (Prior to service I had a quote for repair from a local garage) A little upset with the price of service, I was surprised at the remark about the oil leak I went home and inspected the 105 dollar service I just paid for. to my despair I found that the oil leak was still there and present with oil on the front of engine, windshield wiper fluid was empty, The wiper blades were sun worn, NOTHING ON THE MULTI-POINT INSPECTION FORM WAS CHECKED! BUT EVERYTHING SHOWED GREEN ON THE CHECK LIST! I wrote Jamie the company relations person with my complaint. her quick response is that she would forward to someone which would respond in the next business day. Its almost a week. I have not heard anything. I would hope that anyone thinking about a service with Alan Webb service center in Vancouver would think twice before going here! More
Good Experience. Jamie Johnson did a great job and showed the highest level of professionalism and was very on point on all matters regarding every aspect of the deal. Jamie Johnson did a great job and showed the highest level of professionalism and was very on point on all matters regarding every aspect of the deal. More
Simple, and not a lot of wasted time The Salesperson was very friendly and up front. She spent alot of time showing us the different vehicles that we wanted to see in order to answer our The Salesperson was very friendly and up front. She spent alot of time showing us the different vehicles that we wanted to see in order to answer our many questions More
At home feel! I have not only bought vehicles from Keith myself (he is a manager now) but I have sent many friends to buy vehicles from Keith. Your experience will I have not only bought vehicles from Keith myself (he is a manager now) but I have sent many friends to buy vehicles from Keith. Your experience will be simple and fun. James Plumlee More
Quality Service Been taking both vehicles for 2 years now. The waiting room accommodates everyone and is clean, the team is friendly, your car is treated with care. I Been taking both vehicles for 2 years now. The waiting room accommodates everyone and is clean, the team is friendly, your car is treated with care. I wish they vacuumed and washed your vehicle after oil changes. That makes for a nice treat when you get your car back. Jiffy Lube does it, and charges less and uses the same exact oil????? More
pleasant and efficient. The people I dealt with were pleasant and efficient. They were able to find the truck I wanted in the price range I had requested. The people I dealt with were pleasant and efficient. They were able to find the truck I wanted in the price range I had requested. More
Very helpful and courteous,no pressure. I arrived knowing just what I wanted. There was no pressure to look at new vehicles or any other used cars. Bob and Dave got me thru the process and o I arrived knowing just what I wanted. There was no pressure to look at new vehicles or any other used cars. Bob and Dave got me thru the process and on my way in no time. Love my new car. Thanks guys! More