Alan Webb Chevrolet
Vancouver, WA
Filter Reviews by Keyword
By Type
709 Reviews of Alan Webb Chevrolet
Excellent customer service! Jaime and Justin were very helpful and because of them, I'll continue future business. I don't hand out good reviews very easily but they earned it an Jaime and Justin were very helpful and because of them, I'll continue future business. I don't hand out good reviews very easily but they earned it and my experince with those two employees was great. I have already spread the word about their excellent customer service. More
A very good experience! Very friendly and nice. Stayed past closing so that we didn’t have to drive back there. Would go back to buy a car or truck from them. Very friendly and nice. Stayed past closing so that we didn’t have to drive back there. Would go back to buy a car or truck from them. More
Review Thanks! Jason was great. Price was ok and rebates need to be transparent online which was the only neg part of the purchase. Service dept is great Thanks! Jason was great. Price was ok and rebates need to be transparent online which was the only neg part of the purchase. Service dept is great More
Excellent! We bought a truck the easiest way possible. John was knowledgeable, patiently explaining everything and letting us decide. We will recommend him to fr We bought a truck the easiest way possible. John was knowledgeable, patiently explaining everything and letting us decide. We will recommend him to friends and family. More
good sevice I was greeted at the door and helped by everyone. I was happy with Bob your salesman and he helped me find the right vehicle. I was greeted at the door and helped by everyone. I was happy with Bob your salesman and he helped me find the right vehicle. More
Awesome Nice costumer service easy to deal they took their time to show me around and all the trucks I wanted to see. Net time I need a new truck I’ll go bac Nice costumer service easy to deal they took their time to show me around and all the trucks I wanted to see. Net time I need a new truck I’ll go back. More
Truck shopping Overall experience was good, our salesman Mike was easy to work with and was knowledgeable with what vehicle we were looking for. No hassle from start Overall experience was good, our salesman Mike was easy to work with and was knowledgeable with what vehicle we were looking for. No hassle from start to finish. More
POOR CUSTOMER SERVICE My car was taken their due to transmission issues that were covered under the manufactory warranty after having hoses fixed through my extended warran My car was taken their due to transmission issues that were covered under the manufactory warranty after having hoses fixed through my extended warranty at Car Max. After further review, the transmission just needed to have a TCM code updated. They updated the code and got my car back up and running. When I went to pick up my car the person working with me did not seem too customer friendly at first. I did not think much of it and proceeded to complete the transaction. Once my car was brought around front, I thanked the tech that brought it to me and got in my car. I then noticed my on star system light was red which it was not before. Then when I went to turn on my stereo, which I just had installed in February, it would not turn on. I did everything I could think of and I could not get it to work. It was working perfectly fine before I had my car serviced. I went back in to talk to Ken the person I dealt with, told him about the stereo and the on star issue, he then took my keys and checked out the car. He came back, handed me my keys, and then proceeded to tell me that my on star system was fine and my radio was fine and his words “I need to learn how to operate my vehicle." I was very upset and angered over his words. I took my keys and left. I explained my experience to Car Max who had my car taken to the dealership and suggested they don't keep doing business with this location as the customer service is horrible I will never go to this place again and will make sure all my friends and family know to never go here as well. More
wonderful After trying out different rigs, ie: Traverse, Colorado, and Silverado, we ended up liking the the Traverse overall. Our sales person, Jamie Johnson After trying out different rigs, ie: Traverse, Colorado, and Silverado, we ended up liking the the Traverse overall. Our sales person, Jamie Johnson was excellent in showing us all the features the vehicle had. She also assisted with the help of Natalie Erickson in advocating for us in price and in loan options. Natalie worked hard to come up with different loan options and percentages to make if more affordable. I would highly recommend Alan Webb Chevrolet and Jamie Johson. More
Car trade in. I had a great time when I bought my first car and an even better experience trading it in for something bigger. Everyone I worked with was so nice and I had a great time when I bought my first car and an even better experience trading it in for something bigger. Everyone I worked with was so nice and helpful. More